Trending March 2024 # Dolby Atmos Is Not Working: How To Fix Your Spatial Sound # Suggested April 2024 # Top 6 Popular

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Dolby Atmos is not Working: How to Fix Your Spatial Sound The first step in fixing you Spatial Sound is to check your drivers








Sound drivers are the usual suspects if you have spatial sound issues.

If Dolby Atmos is not showing up in Spatial sound, verify the Exclusive mode as well.

You’ll have to enable Dolby Atmos to access audio settings and configure them correctly.



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When you think about sound effects, you think of Dolby. That is universally available and even more so since they started implementing their surround sound software and hardware in consumer products, like home theaters and smartphones.

Also, Windows 10 users can try out (and later buy) Dolby Atmos supporting software for headphones and home sound systems.

However, the problem is that there’s no option to do so or they’re unable to get Dolby Atmos (or Spatial sound in general which includes Windows Sonic as well) to work.

What’s Dolby Atmos and Spatial sound in Windows 10 and how does it work? As you might already know, sound is usually distributed through channels.

But this new technology focuses on 3D points and grants 360° sound output to improve listeners’ experience.

Even with the cheapest headphones, with the adapted multimedia content (movies, games, and videos), you should enjoy a dramatically better surround sound.

For the time being, it supports only headphones, buds, and earphones in Windows 10, but you can use a Dolby home theater for the best results.

Nonetheless, we need to make it work in the first place. And speaking of issues, other users also reported the following:

Why Dolby audio is not working?

Most commonly, Dolby Atmos is not working because of sound drivers or misconfigured settings. Also, before taking any steps to fix issues with Dolby Audio, make sure that your device is capable of spatial sound.

Here are some of the most common Dolby Atmos problems or errors:

Dolby Atmos not working on Netflix/Disney+

Dolby Atmos not working on Xbox One or Xbox Series X

Can’t enable Dolby Atmos

Dolby Atmos not showing up in spatial sound (Another possibility here is to encounter an error message stating that something went wrong with the Spatial Sound. Don’t worry, we also covered this issue here).

Also, Dolby Atmos sound radar not working

Dolby Atmos

not showing up

/ no sound

For the sole purpose of helping our readers in distress, we provided the best-suited solutions below.

Make sure to check them out and, hopefully, we’ll make Dolby Atmos and Spatial sound work as it’s intended.

How do I get my Dolby Atmos to work? 1. Update sound drivers

Sound drivers are the primary reason why things go south. As you might’ve known, there are usually the 2 sound devices with their respective roles and supporting drivers. Learn how to update them here. 

2. Expand the Sound, video, and game controllers section.

4. Restart your PC.

You have the onboard sound device and the third-party device. Windows 10 is well-known for automatically administered driver updates and those are frequently making things worse.

Namely, it seems that some iterations of both the onboard sound device and the third-party device (Realtek, VIA, ATI) won’t work as intended with Dolby Atmos and Spatial Sound.

So, the first thing is to try and update your sound driver and try enabling Dolby Atmos (Spatial sound) later on.

Expert tip:

We recommend Outbyte Driver Updater because it is very easy to use and it uses very few system resources. You can use it to schedule regular driver updates and repairs.

2. Rollback sound drivers/stick with native drivers

If the first step was of no help whatsoever, we recommend a diametrally opposite approach. In fact, the latest driver iteration might not exclusively be the best-suited for the job.

Firstly, you can try and roll back the driver on all sound devices and look for changes.

If you roll back your driver and that fixes the problem, you’ll have to prevent Windows from automatically updating it in the future.

If that doesn’t hold up, you should completely disable the third-party sound device and stick with the onboard sound device solely.

3. Run the built-in sound troubleshooter

The Playing audio Windows Troubleshooter should resolve some minor issues, especially the ones inflicted by updates.

4. Enable Exclusive mode options

Some third-party applications for audio playing and reproduction tend to take the matters under their own control, rather than rely on system resources.

Windows Sonic is a built-in part of the Windows platform, while Dolby Atmos is (for the time being) a tool acquired from a 3rd-party source.

Therefore, make sure that the Exclusive mode, which grants access to third-party tools, is enabled. These options should be enabled by default, but it’s worth checking it out before moving to additional steps.

5. Run downloadable troubleshooter

Navigate here to download the Easy Fix Sound troubleshooter.

Run the troubleshooter and wait until it resolves (hopefully) sound issues.

Restart your PC and give Dolby Atmos/Spatial Sound another go.

If the aforementioned built-in troubleshooter wasn’t efficient in resolving the issue at hand, we recommend using a downloadable troubleshooter which might be better suited for the job.

There’s a whole line of Easy Fix troubleshooting tools provided by Microsoft. They are, in a general sense, similar to the integrated troubleshooting tools.

6. Reconfigure Dolby Atmos for your device or try Sonic

Windows Sonic is a built-in feature that you cannot reinstall. Thus, the problem is probably to be found somewhere within the system.

However, Dolby Atmos is a third-party service acquired through the Microsoft Store. So, you can try and reconfigure it and give it another try.

Also, make sure that you’re playing optimized content which supports this technology. The software is dominantly better performing on the Dolby Atmos-supported hardware.

If you’re unable to use Dolby Atmos, maybe the Windows alternative for spatial sound, Windows Sonic, will serve you justice.

Here’s how to enable it:

7. Update Windows

Finally, if none of the previous steps helped you address the issue with Dolby Atmos/Spatial sound, we can only recommend checking for updates and being patient.

As the case has shown on some previous occasions, everything was resolved after an update.

As you already know, users get updates automatically on Windows 10. But, just in case, you can try and look for available updates manually.

That should do it. In case you’re still unable to fix the issue at hand, we recommend sending a report ticket to Microsoft and Dolby, respectively.

Still experiencing troubles? Fix them with this tool:


Some driver-related issues can be solved faster by using a tailored driver solution. If you’re still having problems with your drivers, simply install OutByte Driver Updater and get it up and running immediately. Thus, let it update all drivers and fix other PC issues in no time!

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Sound Not Working On Mac? Fix

Is the audio not working properly for you on your Mac computer and you do not know why? This article explains how you can fix audio problems that result in no sound output in macOS. The common reported issues include:

The volume/sound settings or keys are not working.

The volume/sound settings are grayed out.

The Mac is completely mute.

Internal or external speakers are not working.

The Mac sound is coming out distorted or glitchy.

See also: Microphone Not Working In macOS? Fix

Are you having audio problems on your Mac, for example, when you want to play music? Please try the tips below. The troubleshooting steps below are listed in order. This means that you may want to start with the first step, and then continue to the next one if the first step doesn’t help.

Before you do anything, simply restart your Mac. This may fix your problem. You can restart your Mac by choosing Restart from the Apple menu.

See also: Mac: Can’t Adjust The Sound Volume Level, Fix

1. Update your Mac

Please ensure that you’ve installed the latest macOS software updates on your Mac. Here is how:

2. Check your Sound settings

If you have multiple output devices available, please ensure that the correct one is selected. Select the appropriate (e.g., Internal Speakers – Built-in) one as the output device.

It is obvious but please ensure that the “Mute” box is not selected. Selecting this box will mute all sound. Maybe you have accidentally turned this on.

Another obvious step is to check if the volume is set too low. Find the Output Volume slider. Move the volume slider to the right to increase the volume.

And lastly, check your settings in Audio MIDI Setup. This app is located in the Applications / Utilities folder. You can also use Spotlight to open this app. Open the Audio MIDI Setup app. Select the Built-in Output from the Sidebar. Then ensure that none of the mute boxes are checked.


This is also called “non-volatile random-access memory” (NVRAM) or “parameter random-access memory” (PRAM). Resetting this may help you. Speaker volume information is stored in PRAM/NVRAM. Here is how:

Turn off your Mac.

Locate the following 4 keys, do not press them yet: Option, Command, P, and R.

Turn on your Mac and immediately press and hold these 4 keys: Option, Command, P, and R.

Keep holding these keys for 20 seconds.

If resetting NVRAM/PRAM does not help, then you can try to reset the SMC (System Management Controller).

4. Sound Controller

Restarting Sound Controller on your Mac may fix this problem. You can do this using the Activity Monitor app. Here is how:

5. Safe Mode

Startup your Mac in Safe Mode. Safe Mode, also called, Safe Boot, is a diagnostic mode that clears caches and repair disks. This may fix your problem. Here is how:

Turn off your Mac.

Turn on your Mac and immediately press and hold the Shift key.

Release the Shift key when the login screen appears.

Login to macOS.

Your Mac is in Safe Mode.

Test your sound problem. Does the problem you’re having still happen in Safe Mode? Or does the problem not occur in Safe Mode?

Now restart your Mac again. But this time, restart normally, without pressing the Shift key. This will cause your Mac to exit Safe Mode. Now test your problem again.

6. External Speakers

Are you having issues with external speakers, cabled or Bluetooth, such as speakers or headphones? If they are wired, check the cabling. A faulty cable may produce sound issues for you. If possible, try a different cable to isolate the problem. Also, try repeatedly inserting and removing the cable. Do this a few times to see if it makes any difference.

Try restarting your third-party audio devices.

If you are having a sound issue with a Bluetooth device, you may want to troubleshoot your Bluetooth connection. For example, you may want to reset the Bluetooth module.

If you are still having sound issues, hardware problems can be to blame for sound failures. Make an appointment at the Apple Genius Bar for service.

See also:

Chrome: Sound Not Working Through Headphones

Google Chrome is my default browser. I work from home, and I enjoy listening to my favorite playlists on Youtube while working.

One day, I experienced a really annoying technical issue. There was no sound coming from Chrome through my headphones. It took me 15 minutes to solve the problem. And this is how the idea of this guide came up.

By the way, setting up my headphones as the default output device for Chrome was the magic solution for me. So, you may want to jump straight to that method.

Fix Headphones Not Working on Google Chrome Unplug the Headphones and Restart the PC

Unplug your headphones from your computer. Then restart the computer. If this is only a temporary issue, restarting the device should fix it.

Make Sure Chrome Is Not Muted

Check if there’s a specific sound setting on your computer that mutes Chrome.

You should now see a list of volume controls for different programs.

Check if Chrome is on the list.

Unmute the volume for Chrome if it’s muted.

Refresh the browser and check if your headphones are working now.

Check If the Tab Is Muted

Check if you accidentally muted the tab where the sound is coming from. For example, if you’re listening to music on YouTube and have tens of tabs open, you may have accidentally muted the YouTube tab. If that’s the case, you should see a slash on the sound icon anyway.

Reset the App Volume Preferences for Chrome

Setting the app volume settings to default may help you to fix the audio issue with your headphones.

Navigate to Settings.

Then select System.

Scroll down to Advanced sound options.

Locate Chrome under App volume and device preferences.

Hit the Reset button to bring the audio settings back to Microsoft’s recommended default settings.

Set Your Headphones as the Default Device for Chrome

Setting your headphones as the default output device under the Chrome output section worked for many users.

Navigate to Settings → System → Sound.

Then go to Advanced sound options.

You should now see the App volume and device preferences.

Select your headphones to send sound from Chrome directly to your headphones.

Check Chrome’s Sound Settings

Then select Privacy and security.

Scroll down to Site settings.

Scroll all the way down to Additional content settings.

Locate the following option: Allow sites to play sound (recommended). Make sure the option is enabled (the toggle is blue).

As long that that option is enabled, the websites you’re visiting are allowed to play sound/music.

Check if there are any websites blocked under Mute. Remove them and check if the issue is gone.

Set Your Headphones as the General Output Device

Some users suggested that setting the headphones as the main output device solved the problem. Basically, you’re going to instruct Windows 10 to send all sound to the headphones.

Go to Settings.

Select System.

Under Output, select your headphones as the default output device.

Refresh Chrome and check if the issue is gone.

Update or Reinstall Your Sound Drivers

If your sound drivers are outdated or got corrupted, that might explain why you can’t use your headphones with Chrome.

Launch the Device Manager.

Go to Sound, video, and game controllers.

Expand the list of drivers.

Select Update Driver.

Restart your computer and reload Chrome.

If the issue persists, try reinstalling the driver. So, instead of Update driver, select Uninstall device this time around.

Restart your computer again and check if there’s sound coming through your headphones.

Disable Your Extensions and Clear the Cache

Your browser extensions might be interfering with the audio scripts of the websites you’re visiting on Chrome.

Turn off all your extensions and check if the audio problem persists.

Go to More tools.

Disable all your extensions one by one.

Close the browser and relaunch it.

If the issue is still there, try clearing the cache. Your browser cache might be blocking the audio scripts. Clearing it should help.

Select History.

Hit the Clear browsing data option.

Start by clearing the cache from the last 4 weeks. Check if you notice any improvements. If that did not help, clear all the cache. Select All time under Time range.

Reset Chrome

If you reached this step but could not fix the problem yet, you may need to reset your browser.

Go to Settings.

Type ‘reset’ in the search bar.

This action will disable all your extensions and clear your cache and cookies.

Hit the Reset settings button.

Restart your computer. Launch Chrome and check if your headphones are working now.

Reinstall Google Chrome

If nothing worked, try reinstalling Chrome. Maybe some files got so corrupted that the only solution is to install a fresh copy of the browser.

To uninstall Chrome, open the Control Panel.

Select Programs and Features.

Select Chrome.

Then hit the Uninstall button.

Then download a fresh copy of Chrome and install it.

Re-installing Chrome is the last resort solution. If that failed to fix your problem, we’re afraid you need to switch to a different browser.

Let us know if you can use your headphones on Chrome. Which solution worked for you? We’re really curious to read your answers.

Thx Spatial Audio Not Working On Windows 11/10

Here is a full guide to help you fix the problem if the THX Spatial Audio app is not working on Windows 11/10 PC. THX Spatial Audio is a surround sound software for Windows that is used to enhance and control gaming audio on your system. It is a great tool for gamers. However, some users have reported that the THX Spatial Audio app is not working properly on their PC.

Some users just can’t hear any sound, while many hear a crackling or buzzing sound. Some users didn’t even notice any difference in gaming sound which is the purpose of the app. Now, if you are one of those for whom the THX Spatial Audio app is not working fine, this post is for you. In this post, we are going to discuss several working fixes that will help you fix the problem. These fixes worked for affected users and you can also try them to resolve the issue.

Before mentioning the fixes, let us try and understand that what could possibly cause the THX Spatial Audio app to not work as intended on Windows 11/10.

Why is my THX Spatial Audio not working?

Here are the possible reasons due to which the THX Spatial Audio app not working on PC:

If you are on an outdated version of your OS, it can be a reason that the app is not working correctly. So, make sure you have installed all the pending Windows update to resolve the issue.

The problem may occur in case you haven’t set THX Spatial Audio as the main playback device. If the scenario is applicable, set THX Spatial Audio as your playback device.

It can also be a result of outdated or corrupted audio drivers. Hence, make sure that you have up-to-date audio drivers on your system.

The issue might be with the corrupted installation of the app itself. In that case, you can reinstall the app to fix the problem.

THX Spatial Audio not working on Windows 11/10

Here are the methods you can try when THX Spatial Audio is not working on your Windows 11/10 PC:

Make sure you install all Windows updates.

Run the audio troubleshooter.

Ensure that you set THX Spatial Audio as your playback device.

Update your audio drivers.

Uninstall, then reinstall THX Spatial Audio.

Perform a system restore.

Before trying any of the above fixes, I would suggest you first try restarting Synapse software and the THX Spatial Audio app and then check if it starts working or not. Sometimes there are some minor glitches that cause the problem. So, a clean restart should help you fix the issue. In case it doesn’t, you can follow the above-listed fixes that we have discussed in detail now!

1] Make sure you install all Windows updates

You should make sure that you have installed all the pending Windows updates. New Windows updates come with bug fixes and system stability improvement features. So, if the problem is occurring because you are not using the latest OS, you should be able to fix the problem by updating your Windows.

Read: No Audio on computer; Sound is missing or not working on Windows.

2] Run the audio troubleshooter

To run the audio troubleshooter in case THX Spatial Audio is not working, you can follow the below steps:

Firstly, press Win+I hotkey to launch the Settings app.

After that, press the Run button associated with the Playing Audio troubleshooter. As you do that, the troubleshooter will start detecting audio related issues and then show you fixes that you can apply to resolve them.

Then, apply the recommended fix and then try restarting the THX Spatial Audio app.

See if this method fixes the problem for you or not.

See: Another app is controlling your sound at the moment error in Windows.

3] Ensure that you set THX Spatial Audio as your playback device

The problem might be occurring in case you haven’t set the app as the default playback device on your system. You can configure the settings using the below steps:

Firstly, start the THX Spatial Audio app on your system.

Now, go to the AUDIO tab and enable the toggle associated with the SPATIAL AUDIO option.

Next, press the Open Windows Sound Properties option.

Now, from the APPLICATION MIXER section, choose Spatial Audio as the output.

Finally, you can check whether the app is working as intended now.

If unfortunately, this method doesn’t work for you, move down to the next potential fix to resolve the problem.

Read: Fix Sound and Audio problems and issues in Windows.

4] Update your audio drivers

Most of the time audio problems on a PC are triggered due to corrupted, faulty, and outdated audio drivers. Out-of-date audio drivers can cause compatibility issues with the THX Spatial Audio app making it unusable. So, if you haven’t updated your audio drivers in a long while, it’s time to install all the latest updates related to your audio drivers.

You can manually update your audio drivers using the Settings app or Device Manager. Or, you can even visit the device manufacturer’s official website to download and install the latest audio drivers. If you have Realtek HD Audio Driver, you can use Realtek High Definition Audio Manager to download and install the audio drivers.

After updating audio drivers, reboot your system and then launch the THX Spatial Audio app and see if it starts working properly.

Read: How to fix Sound Distortion in Windows.

5] Uninstall, then reinstall THX Spatial Audio

Read: Sound & Audio not working after Update in Windows.

6] Perform a system restore

If you try all the above solutions and the problem is still not fixed, the last resort is to perform a system restore to fix the problem. The problem may have occurred to some recent system changes or corruption. If the scenario is applicable, restoring your system to a previous healthy state can help you fix the problem. So, you can go ahead and perform a system restore to counter the issue.

Here is how you can perform a system restore on Windows 11/10:

Firstly, open the Run dialog box using the Windows+R hotkey and then enter chúng tôi in it to open the System Restore window.

Now, press the Next button and then choose the restore point (date) to which you want to restore your system.

After that, follow the onscreen instructions and finish the process.

See if this fixes the problem for you.

Read: Computer sound volume too low on Windows 11/10.

How do I enable spatial sounds in Windows 11?

To enable spatial sounds in Windows 11, you can follow the below steps:

Firstly, press the Win+I key to open up the Settings app.

Next, select Windows Sonic for Headphones as a spatial sound type.

You can now enjoy the sound in a better and more immersive mode.

How do I enable spatial sound in Windows 10?

You can use similar steps to enable spatial sound in Windows 10 as we did for Windows 11 above. Just go to the Spatial sound option in the Settings app and then set its type accordingly.

That’s it!

Now read:

Excel Sort Is Not Working: How To Properly Fix It

Excel Sort Is Not Working: How to Properly Fix It Ensure that the cell values in your dataset are in the same format




Sorting is a nice function as it helps you to organize data in a meaningful order.

However, multiple users have reported that the sort function does not work properly on their datasets.

You should make sure that there aren’t any leading or trailing spaces in your cell values.



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If you are also one such user facing the Excel sort not working problem, then you are in the right place. Because this guide will give you a bunch of solutions to resolve the problem at your end. Let us get right into it.

Why is Excel sort not working properly?

After some research, we have created a list of reasons why the Excel sort is not working properly for you on your Windows PC:

Non-printable characters: If there are non-printable characters, such as paragraph marks, tab characters, optional hyphens, etc., in your Excel sheet, then the tool will have problems sorting data.

Hidden rows or columns: The presence of hidden rows or columns can also prevent you from applying a sort or filter.

You have already sorted data: By mistake, you might have already applied sort to your data which is why the formatting isn’t applying again.

File corruption: You should also ensure that the file that you are working with isn’t corrupt.

How can I fix the Excel sort not working problem?

A simple restart can fix multiple issues related to your PC. Chances are that Microsoft Excel is facing some temporary glitch or bug that is causing the problem.

Check if the MS Excel that you are working with is up to date as new updates often bring fixes for bugs.

Make sure that the file that you are working with isn’t corrupt.


We will be showing different examples for each solution to make you understand how the errors can affect the sort and filter process in Excel.

1. Delete any blank cell

When you press OK, you will see the blank cells will be placed at the bottom of the dataset after applying the sort tool, which isn’t the correct way. Here are two things that you can do to fix the Excel sort not working problem:

You need to remove the blank cells from your dataset.

Fill in the blank cells with data values and then apply the sort tool.

2. Remove leading/trailing space before cell values

Once you apply the sort, you will see that the cells with leading spaces in their values are placed at the top ahead of the other cells.

Expert tip:

3. Remove mixed data type

Often when you copy and paste data from another sheet or from the internet, it does not get pasted in a proper format. So, there could be some cells in your dataset containing text values in place of numbers.

These are a few ways you can make the sort function work properly for your dataset. Well, this isn’t the only problem MS Excel users come across.

We have a guide for users that are facing Excel won’t scroll down errors. You can also check out our guide on the Excel toolbar missing to fix the issue.

You can also check out our guide that gives you detailed steps to open two Excel side by side to improve efficiency. Also, did you know that you can open multiple Excel files at once, if not, then check out our guide.

Some users have reported that they aren’t able to open Excel on their Windows 11 PCs. Fortunately, we have a guide that lists some solutions to resolve this issue.

Still experiencing issues?

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How To Fix A Vpn Not Working On Your Iphone Or Ipad

Are you unable to use a VPN on your iOS device? This may be because the VPN app stays stuck on the “connecting” screen. Or, sometimes, even after it seems that you have connected successfully to a VPN, websites may not load at all!

In this guide, we have listed all the top solutions to fix the most common VPN issues on your iPhone or iPad.

Note: Although we have used screenshots from Proton VPN in this post, most solutions mentioned here are general VPN tips. They will work even if you use NordVPN, Express VPN, Surfshark, Private Internet Access, CyberGhost, IPVanish, PrivateVPN, chúng tôi TunnelBear, AtlasVPN, ZoogVPN, Hoxx, Avira Phantom VPN, Speedify, Hotspot Shield, or any other VPN app.

1. Make sure Wi-Fi or cellular data is working

The installed VPN app on your iPhone can only connect to its servers and work successfully if your device’s Wi-Fi or cellular data are working correctly.

So, the first step is to ensure your iPhone has an active internet connection. To check, open Safari and visit a website. If it works, please move on to the next solution. And in case it doesn’t, see these tips to establish a working Wi-Fi or cellular data connection on your iPhone. Once Wi-Fi or cellular data works on your iPhone, you can route your web traffic via a VPN.

2. Disconnect and reconnect from the VPN app

Open the VPN app on your iPhone and tap the Disconnect button to stop using it. After waiting for a few seconds, tap the same button to reconnect.

Note: The word VPN is shown in the iPhone Control Center when you’re connected to one. But sometimes, you will see this word in the iOS Control Center, even when your VPN app is stuck on the “Loading connection info…” or “Connecting…” screen and not actually working.

Related: 4 free ways to visit a blocked or geo-restricted website on iPhone and Mac

3. Force quit the VPN app and reopen it

Swipe up from the bottom of your iPhone screen or double-press the Home button to enter App Switcher. From here, drag the VPN app tile all the way up to force close it. Once that’s done, wait 10 seconds before reopening the VPN app.

4. Enable and disable Airplane mode

Open the iOS Control Center or the Settings app and enable Airplane Mode. Doing so will turn off all wireless protocols like Wi-Fi and cellular data and refresh the network connections. Once this is done, open the VPN app and retry connecting. It should work now.

5. Restart your iPhone

This kind of VPN problems are successfully addressed by simply powering off and on your iPhone.

6. Restart your Wi-Fi router

In addition to restarting your iPhone, consider doing the same for your Wi-Fi router. Use the main wall power switch to turn it off. After that, wait for about 30 seconds before switching it on.

7. Make sure you have sufficient VPN allowance

If you’re on a paid VPN plan, you almost certainly have an unlimited quota. However, some VPN apps like TunnelBear offer a limited amount of data on the free plan. This can range from 500 MB to a few GBs. Once you exhaust that limit, your VPN won’t work.

So, if you’re using a free VPN, open the app, go to the accounts page and look for any such alert. If you do have one, consider upgrading to their paid plan or get another free VPN app.

8. Delete the VPN profile and add it again

This is an important solution that has worked for me multiple times. Here’s how to proceed:

Tap ⓘ next to the added VPN profile.

Tap Delete VPN and confirm.

Now, open the VPN app and tap its connect button. It will show an alert to add the VPN profile. Tap Allow, followed by your iPhone passcode or Touch ID authentication.

Once this is done, the VPN app will connect successfully. If you don’t see the Allow popup in step 4, delete and reinstall the VPN app.

9. Check the VPN server congestion

Some services like Proton VPN show you the list of servers they have in a country, and next to every server, it shows the congestion percentage. If a server is 90+% busy, try using a different, less congested one as that will connect quickly and offer better speed.

10. Pick a different country or VPN server

At times, VPN servers of a particular country may not let you connect to it due to overload or temporary downtime. In these cases, try picking a different country from the list.

11. Change the VPN protocol

A VPN protocol is responsible for how your data is routed from your iPhone to the VPN servers. Usually, a VPN app supports several protocols and, by default, tends to use the best one. Some may even smartly switch between protocols to ensure a stable and secure connection.

If you cannot connect to VPN, open the VPN app on your iPhone and go to its settings. From here, tap the protocol button and choose another option. After this, try connecting to the VPN and see whether it works or not. If it doesn’t, go back to using the default protocol and read the remaining solutions below, or try another protocol.

12. Turn off the second VPN on your iPhone or Wi-Fi router

A few people might simultaneously use more than one VPN service for extra protection. It’s also possible that you are running a VPN on your iPhone and another on the Wi-Fi router. If that’s the case, switch off the other VPN and use only one at a time.

Tap and hold the App Store icon on your iPhone Home Screen or App Library and pick Updates from the Quick Actions menu. Next, pull down the Updates screen to refresh it. If an update is available for your VPN app, install it.

14. Uninstall and reinstall the VPN app

In rare cases, the only way to fix VPN issues is by deleting the VPN app and installing it again. Make sure you do that before moving to the remaining tips.

15. Turn off Private Wi-Fi Address

Next, try to connect to a VPN and see if it works or not. If it doesn’t, restart your iPhone and retry. In case the problem continues, re-enable Private Wi-Fi Address and move to the next solution.

16. Switch off Connect On Demand or Always-on VPN

Related: How to use the on-demand VPN feature on your iPhone or iPad

17. Change DNS inside the VPN app

Some VPN apps may give you an option to change the DNS. For example, you can replace the existing DNS address with that of Cloudflare (, Google ( and, etc.

18. Some websites and services don’t work via VPNs

Before moving forward, it’s essential to know that some websites, apps, and services may outright refuse to work with all or certain VPNs. Therefore, we recommend turning off the VPN when updating your iPhone or when you can’t get an iOS app to work.

19. Upgrade to a paid and reputable VPN

If you’re on a free service, evaluate your VPN needs and if it’s something you use frequently, consider buying a paid subscription. Most VPNs cost $3 to $6 per month if you go for their long-term plans. You can try NordVPN, one of the best VPNs for your Apple and non-Apple devices. They have a 30-day money-back guarantee in case you don’t like their service.

20. Has that particular VPN pulled out of your country?

Due to multiple reasons like lack of profits, regulations, or governmental pressure, a VPN app may stop doing business in a country and pull out completely. If that’s the case, your only option is to use a different VPN.

21. Try another VPN app

Even after all the above recommendations, if your VPN app isn’t working, it’s time to explore some other options. One search on the App Store or Google for VPN will show many results. Go through reviews and people’s experiences on Reddit, Quora, or web forums before picking a VPN service.

Related: The best VPNs for iPhone, iPad, and Mac

Do the following in case you have already invested in a VPN app that no longer works on your iPhone:

See if the same VPN works on your computer or other devices. Almost all VPN services allow you to use the same account on multiple devices.

Read the remaining solutions to reset your iPhone if the same VPN (via your account) works on other devices but not your iPhone.

22. Reset network settings

If the problem continues, consider resetting all iPhone settings.

Finally, if nothing works for you with the VPN service you’re trying to use, contact their customer support and explain your situation. In case you have already paid for their services, and it doesn’t work, request a refund and switch to a different VPN provider. You should find a way to reach your VPN provider at the bottom of the app’s settings app or their official website.

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