Trending March 2024 # Fix: Something Went Wrong When Adding A Google Or Outlook Account # Suggested April 2024 # Top 5 Popular

You are reading the article Fix: Something Went Wrong When Adding A Google Or Outlook Account updated in March 2024 on the website We hope that the information we have shared is helpful to you. If you find the content interesting and meaningful, please share it with your friends and continue to follow and support us for the latest updates. Suggested April 2024 Fix: Something Went Wrong When Adding A Google Or Outlook Account

Something went wrong when adding a Google or Outlook account






To fix Windows PC system issues, you will need a dedicated tool

Fortect is a tool that does not simply cleans up your PC, but has a repository with several millions of Windows System files stored in their initial version. When your PC encounters a problem, Fortect will fix it for you, by replacing bad files with fresh versions. To fix your current PC issue, here are the steps you need to take:

Download Fortect and install it on your PC.

Start the tool’s scanning process to look for corrupt files that are the source of your problem

Fortect has been downloaded by


readers this month.

Many Windows 10 users are complaining they’re unable to add a Google or chúng tôi account to Windows 10’s Mail app.

When trying to add one of these email accounts, users encounter various errors, like 0x8007042b, 0x80040154, 0x8000ffff, 0x8007000d, 0x80c8043e, 0x80070435, 0x8007006d, 0x80070425, etc.

I’ve been getting the 0x8007042b Something went wrong error in the Mail and Calendar apps on my Windows 10 desktop PC when trying to add my gmail account, ever since upgrading to Windows 10 from Windows 8.1 and it is very annoying, so I am very happy Microsoft has acknowledged this issue.

And yes, Microsoft finally acknowledged one problem reported by users, as one of its employees reached to people on forums with an actual solution!

Besides explaining the solution, Microsoft’s employee also announced that the fix will come in future updates for Windows 10.

What can I do if I can’t add Google and Outlook accounts to Windows 10 Mail App?

To deal with Something went wrong error, when you try to add Google or Outlook account to Windows 10 Mail, you need to add your accounts manually.

To do that, follow these instructions:

Case 1 – Add your Google Account

To add your Google Account, do the following:

Open Mail app, and go to Settings icon at the bottom left

Choose Manage Accounts, Add account, and then go to Advanced setup

Select Internet email

Now, add the following info:

Account name

Your name

Account type: IMAP4

User name

Email address


Leve all checkboxes checked

Case 2 – Add your Outlook Account

Now, let’s see how to add an Outlook account:

Open Mail app

Choose Manage Accounts, and Add account

Select Exchange (instead of Outlook)

Enter your Outlook login info

That’s about it, now you know how to add your Gmail and Outlook accounts to Windows 10 Mail app, without getting any errors.

We hope Microsoft will finally fix this issue in one of the upcoming updates, but until then, you have a solution.

Additional solutions

If the problem persists even after you followed the instructions listed above, you can also try to:

Connect your Google account to your Windows 10 computer one more time

Enable IMAP on your Google account

Create a new IMAP account

Disable the Credential Manager Service

Use a restore point if nothing seems to work.

For detailed instructions, you can check out this troubleshooting guide.

However, if you still have problems with your Windows 10 Mail app, you can check out our article about the problems with Windows 10 Mail app, for some additional solutions.

Also, you can try the best Windows 10 email clients and apps to use from our list.

Still experiencing issues?

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Getting Something Went Wrong Netflix Error? Here’s How To Fix It

Getting Something went wrong Netflix error? Here’s how to fix it




Netflix is one of the foremost movie-streaming services that users can utilize within browsers or with its app. However, Netflix also throws out Something went wrong error messages for some users. Those error messages can vary slightly, but users can’t watch Netflix files when the errors occur. Netflix’s Something went wrong” error messages might state:

Oops, something went wrong. An unexpected error has occurred.

Whoops, something went wrong (F1)

Whoops, something went wrong… Unexpected error.

Sorry, something went wrong. Please try again later.

The above error messages can appear for both Netflix browser and app users and have alternative codes. So, there are various alternative fixes for them. These are some of the resolutions that might fix the Something went wrong error messages quoted above.

How can I fix Something went wrong Netflix error?

1. Is Netflix Down?

First, check if Netflix is down. Netflix isn’t down very often, but there was a global Netflix outage in 2023. Then Netflix returned the following error message: Sorry, something went wrong. Please try again later. However, it didn’t take long for the usual service to be resumed.

Users can check if Netflix is down at chúng tôi Enter the keyword ‘Netflix’ in that site’s search box, and press the Return key. That will open a page that tells users if Netflix is generally down or not. If chúng tôi is down, users will need to wait for Netflix Inc. to fix things.

2. Clear the Browser’s Cache

The Whoops, something went wrong… Unexpected error Netflix error message highlights that users need to reset their browser data. Therefore, clearing browser cache is among the best resolutions for that specific error message. Chrome users can clear that browser’s cache as follows.

Select the All time option on the Time range drop-down menu.

Select the Cached images and files check box.

3. Reset the Browser

Expert tip:

Input chrome://settings/ in Chrome’s URL bar, and press the Enter key.

Then press the Reset settings button.

4. Update the Browser

Something went wrong error messages can often be due to antiquated browser versions. So, some users might need to update their browsers. This is how users can update Google Chrome.

Press the Customize Google Chrome button.

Then the browser will automatically check for updates. Press the Relaunch button after the update.

5. Reinstall the Netflix App

Reinstalling Netflix might fix the Something went wrong (F1) issue for those who utilize the app for movie streaming. That error message can be due to data or settings on Windows 10. Follow the guidelines below to reinstall Netflix.

Open Cortana’s search box by pressing the Windows key + Q hotkey.

Input the keyword apps in Cortana’s text box to find Apps & features.

Next, open Netflix’s MS Store page.

6. Add Netflix to Trusted Sites for Internet Explorer

This is a resolution more specifically for fixing the Something went wrong issue (error code:H7361-1253-80070006) in Internet Explorer. Explorer users can fix that error code by adding Netflix to trusted sites. Follow the guidelines below to add Netflix to IE’s trusted websites.

Open the Internet Explorer browser.

Press the Tools button on IE’s toolbar.

Select the Security tab.

Deselect the Require server verification option if it’s selected.

7. Reset Windows 10

Some users have also confirmed that they’ve fixed the Something went wrong Netflix error (code W80072EE4) by resetting Windows 10. Resetting Windows reinstalls the OS. That might seem a little drastic for fixing a movie-streaming service error, but users have confirmed that resetting Windows does the trick.

To reset Windows 10, input the keyword reset in the search box.

Select the Keep my files option.

Select the Next and Reset options to reinstall Windows 10.

Those are a few of the resolutions that can resolve Something went wrong errors so users can enjoy Netflix movies once more. Netflix users who have found other fixes for the above error messages are welcome to share their resolutions below.


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Microsoft Sign In Error 1001, Something Went Wrong

Microsoft Sign in Error 1001, Something went wrong is an annoying problem that occurs when logging in to Teams, OneDrive, Office apps, Edge, or any other Microsoft service. Most annoying is figuring out how to fix the error and return to the service within the shortest time possible. The error 1001 is always generic and appears due to various issues on specific Microsoft services. It’s frustrating when the error prevents you from accessing your files.

Some of the causes of the Microsoft Sign-in Error 1001 are network issues, incorrect login details, outdated software, or corrupted folders and files, among others. Sometimes it can be a server-side issue.

How to fix Microsoft Sign in Error 1001, Something went wrong

Before trying any fix, first check if your internet connection is stable. If not, you need to fix internet issues before trying other methods. If you use a Wi-Fi connection, you can try a wired connection or a wireless one – whichever is the case. Some users have reported success after doing so. If it didn’t work, you could try the following methods to fix Microsoft Sign in Error 1001:

Perform basic steps

Run the Network troubleshooter

Turn off the proxy server

Scan your PC for malware

Disable your antivirus and firewall temporarily

Repair, reset or reinstall the program.

Let’s look into each of the above methods in detail.

1] Perform basic steps

PCs tend to self-fix issues without throwing your hand into them for some simple glitches. Here are some basic troubleshooting steps to fix Microsoft Sign in Error 1001:

The obvious hack is to restart your PC and your router. This resolves temporary glitches.

Make sure that Windows OS and the software are updated to its latest version.

Check your network status to ensure that the internet is not the cause. If the internet speed is extremely slow or there are barriers between your computer and the router, it can cause poor connectivity leading to the sign-in error. You can run an internet speed or contact your ISP.

Check if the concerned Microsoft service is down or not.

2] Run the Network troubleshooter

The Windows Network Adapter Troubleshooter is a great tool to diagnose and fix some issues related to the internet connection. It goes through your internet adapters, Ethernet, and Wi-Fi looking for anything affecting them. It reports back to you with what has been fixed or suggests what you need to do. Here is how to run the Network Troubleshooter on your Windows PC.

Select Additional troubleshooters.

3] Turn off the proxy server

Microsoft Sign in Error 1001 can be caused by proxy servers or VPNs. Disabling them can resolve the error code when you try to log into MS Services. The following steps explain how to disable proxy servers and VPNs.

To turn off the proxy, follow these steps:

Go to the search box and type Proxy. Select Open to access the Change proxy settings.

On the same windows toggle off Automatically detect settings, Use setup script and Use a proxy server (under the manual proxy setup).

To disable VPN, follow these steps:

Type VPN settings on the search box and select Open.

On the left side, select the VPN option.

Under the Advanced Options, toggle off Allow VPN while roaming and Allow VPN over metered networks.

4] Scan your PC for malware

Malware and viruses on a PC affect various functionalities of your system. Scanning your computer is required to avoid the infection of harmful system malware. Microsoft offers Windows security features to PC users. Here is how to conduct a quick malware scan for your system.

Press Win + I to open the Windows Settings and select Update & Security option.

Restart your PC to complete the process.

NOTE: It’s good to have a backup for your computer files and folders before you start scanning for malware. Also, ensure any current files are saved before initiating the malware scan.

5] Disable your antivirus & firewall temporarily

Disabling your antivirus and firewall temporarily can resolve the error. Here is how:

6] Repair, reset or reinstall the program

If the methods above don’t work, you can try to repair, reset or reinstall the affected software. These suggestions, whether it is Teams, OneDrive, or any Office or Microsoft app, will renew all the configurations and settings.

We hope the solutions helped you fix Microsoft Sign-in Error 1001.

How do I resolve a Microsoft login problem?

To resolve a Microsoft login problem, clear your browser cache and then try after a while and see. You might want also to see if the concerned Microsoft service is down or not. Repairing the app that is causing problems or using the Network Reset button are other options you may consider.

Why won’t my Microsoft account sign in?

If you are unable to sign in to your Microsoft account, maybe your credentials are wrong. You might be using the wrong account username, an incorrect password, or both. If you are sure of your credentials, check if you are using caps. If so, lock them off. If you still can’t sign into your MS account, you need to reset your password and restore your account.

How To Fix Delay Or Lag When Typing In Windows

Having characters appear on the screen seconds after you press them on the keyboard can slow you down and reduce your productivity. Many factors make typing feel out of sync on Windows devices. A slow computer, faulty USB ports, outdated keyboard drivers, and misconfigured keyboard settings are a few of the reasons for keyboard lag.

Let’s explore ten troubleshooting steps that can fix keyboard delay when typing. 

Table of Contents

Close Unused Apps

Your keyboard’s response time may begin to lag when your computer is running slow. More precisely, when it’s low on core system resources (CPU and/or RAM). Close unused applications and check if that improves the keyboard input speed.

You can also reference this guide on boosting Windows’ speed to learn why your PC slows down and how to fix performance issues.

Troubleshoot the Keyboard Connection

If you’re using a wired external keyboard, make sure the cable is tightly plugged into your PC’s USB port. Unplug the keyboard and plug it back into the port, or switch the keyboard to a different USB port. You could also use the keyboard on another computer. If the typing delay persists, the keyboard is probably faulty.

Other USB accessories can also interfere with your keyboard connection and cause it to lag. Unplug other USB devices connected to your PC and check if that fixes delays in typing speed.

For wireless keyboards, ensure the USB receiver/dongle is plugged correctly into your computer. If you have connected it to a USB hub, plug it directly into your computer. Additionally, check that the keyboard’s battery isn’t low. Otherwise, plug the keyboard into a power source or replace its batteries. 

Also, ensure the keyboard is near the dongle/receiver or your computer. This also applies to Bluetooth-powered keyboards. Using a wireless keyboard several yards away from your PC could lead to input delay.

Disable Filter Keys

Do you often press a key multiple times before your PC receives the input? Does your computer fail to register keystrokes when you press a key briefly? You might have activated “Filter Keys” by accident; holding the right Shift key for 8 seconds enables the feature. Filter Keys prevent unwanted keystrokes by decreasing the keyboard input speed.

Microsoft designed the Filter Keys functionality to make typing easier for users with neurological disabilities like hand tremors or stiffness. If Filter Keys is active on your computer, turn it off and check if that normalizes the keyboard response speed.

1. Open the Windows Settings menu select Ease of Access.

2. Scroll through the sidebar and select Keyboard.

3. In the keyboard settings menu, toggle off Filter Keys and uncheck “Allow the shortcut key to start Filter Keys.”

Alternatively, launch the Control Panel, select Ease of Access Center, and select Make the computer easier to use.

Run Windows Hardware Troubleshooter

Windows can fix itself sometimes depending on the nature of the problem. Windows 10 ships with a built-in troubleshooting tool that can diagnose and fix delays in typing with your PC’s keyboard. Use this tool to resolve problems with a particular key or the entire keyboard.

Wait for the troubleshooting to scan your computer—that could take about 1-5 minutes—and follow the instructions on the next page. Try the next recommendation if the troubleshooter doesn’t detect any problem with your keyboard. 

Reboot Your Computer

Close all apps and documents (so you don’t lose unsaved changes) and restart your computer. If you’re using an external or wireless keyboard, disconnect it from your PC before performing a reboot. Plug or reconnect the keyboard when your PC comes back on and see if that resolves the typing delay. 

Update Keyboard Driver

Device drivers determine how the internal and external hardware components of your PC (e.g. display, keyboard, speakers, disk drives, etc.) communicate with Windows. A device may malfunction if its driver is outdated.

If your keyboard delays the input of keystrokes when typing, head to the Windows Device Manager and check if the keyboard driver is updated. 

3. Select Search automatically for updated driver software.

Connect your PC to the internet for the best result. Wait till Windows completes the check and install any available driver update. If Windows says you have the latest driver version, uninstall the driver (see the steps below) and try again.

Reinstall Keyboard Driver

You may experience delays when typing if your PC’s keyboard driver is corrupt or incompatible with the keyboard. Fix this by uninstalling the driver; Windows will install a fresh copy afterward. 

2. Select Uninstall on the confirmation prompt to proceed.

3. To reinstall the keyboard driver, select Action on the Device Manager’s menu bar and select Scan for hardware changes.

Rebooting your PC will also reinstall the keyboard driver.

Modify Keyboard Properties

One good thing about Windows is that it offers extensive customization options. If the delay occurs when you hold a key or press it multiple times, follow the steps below to adjust your keyboard’s “Character repeat settings.”

1. Press Windows key + R to launch the Windows Run box.

3. Adjust the “Repeat delay” or “Repeat rate” slider to fix the delay when typing. Before you do so, here’s what both options mean:

Repeat delay: This describes how long you have to hold down a key before Windows repeats the input on your screen.

Repeat rate: This option describes the speed at which you want Windows to repeat the keystroke input when you hold a key.

To fix keyboard delay when typing, increase the “Repeat rate” (from Slow to Fast) and shorten the “Repeat delay” (from Long to Short). Note that fast repeat rate and short repeat delay could also lead to unintentional duplication of keystrokes. Experiment with these options until you find the perfect balance.

Troubleshoot Wi-Fi Interference

You may experience lag when typing on a wireless keyboard if your Wi-Fi router is close to your computer. That’s because the signal from your router may interfere with the Bluetooth keyboard’s signal. To prevent this, you can either disable Wi-Fi or move your PC away from the router. That fixed the issue for some Windows 10 users.

Perform a Clean Reboot

Several system (and third-party) apps and services start up automatically when you boot your computer. While some of these services help your PC function, they can sometimes slow down your PC and other apps.

A clean boot will load Windows with only essential apps, drivers, and programs. That may resolve the conflict and help you determine if an app or service is responsible for the lag when typing. Refer to this guide on performing a clean boot in Windows 10 to learn more.

Check for Dirt and Hardware Damages

Your keyboard may fail to register key presses if there’s dirt, dust, or other foreign material stuck underneath the keys. The problem could also be due to physical damage to the keyboard or your PC’s memory module.

Clean the keyboard, and if you can, take out your PC’s memory module and plug them back in properly. We recommend taking your computer to an authorized service center to get these done. Don’t try to do it yourself so you don’t further damage the keyboard and other device components. 

Enjoy Lag-Free Typing

Should the keyboard delay persist, try resetting the keyboard’s settings to factory default. You could also try performing a system restore if the problem started after installing a new driver, OS update, or third-party software.

Something Happened, And We Couldn’t Install A Feature

Something happened, and we couldn’t install a feature! This error is being reported by quite a few users these days who find that the Optional Features are not installing on their Windows computers. Getting an error like this when you are not even trying to install any feature, is annoying indeed. Our PC sometimes starts installing the optional features in the background automatically. And when it fails to install it, it sends you this error.

Something happened, and we couldn’t install a feature

If Optional Features are not installing and you see an error message Something happened, and we couldn’t install a feature in Windows 11/10 try these suggestions:

Change your network connection

Perform a System File Checker (SFC)

Temporarily disable your Antivirus Program

Uninstall any recent update

Check System storage

Optional Language settings

Check the status or required Windows Services

Check Group Policy setting

Reset your PC.

Optional Features not installing 1] Check your network connection

An intermitted or slow connection often results in such errors. Before you proceed with any other Fix, check your network connection. If your internet connection is stable and you are still getting this error, check for the fixes given below.

2] Perform a System File Checker (SFC)

The error could be due to some temporary issue or bug in your system, perform a System File Checker to check. To perform SFC, you first need to run the Command Prompt as an Administrator. 

Now when the Command Prompt is open, type in the command

sfc /scannow

Hit Enter. The program will start scanning your PC for any corrupt files in your system.

This may take several minutes to detect the corrupt files and repair them.

This should fix your issue and you might not see the error, Something happened, and we couldn’t install a feature error again. If this didn’t fix your problem, check for the next Fix.

3] Temporarily disable your Antivirus Program

You have to disable your antivirus temporarily. Windows Defender Program or any other antivirus installed on your PC will not let any suspicious program install itself on your PC. Disable your antivirus temporarily and see if this helps. Make sure you enable it again.

Press Win+I on your keyboard to open Settings.

Turn off the Real-Time Protection

See if this helps you with the error, or else check the next fix.

4] Uninstall any recent update

Sometimes a new update brings such small bugs to your system. Check if you have recently installed any updates on your PC. If yes, uninstall it and see if it helps.

Locate your recent update and Uninstall it.

This should help you get rid of the error if it is because of the update.

5] Check System Storage

When our PC is trying to install a program and our system is running out of disk space, it won’t let the program install. You can check the storage status of your PC-

Follow the steps and free up some disk space on your PC.

Once your PC is clutter-free, you might not see the, Something happened, and we couldn’t install a feature error again. This should probably solve your issue but if it hasn’t, our next fix will definitely do it.

6] Optional Language settings

Adding and installing a new language also brings up this error sometimes. Check if there is any unwanted language installed on your PC and remove it to get rid of this error.

Press Win+I to open the Settings.

Go to Time & Language and under Prefered language, and see the list of installed languages on your PC.

Remove the languages you don’t need and also check if there is any language pack download pending.

If you find one, download them again and install it on your PC.

Removing an unwanted language may most certainly solve your problem and you might not see that error again on your PC.

7] Check the status or required Windows Services

One more reason for this error could be that some of your Windows Services are disabled. In the Windows Search option, type Services and open the Windows Services Manager. Now navigate to the below-mentioned services and check if they are disabled. If they are, enable and start them and see if the error still persists. Their default startup types have been mentioned against each:

Windows Update – Manual Trigger Start

Background Intelligent Transfer Service – Manual

IKE and AuthIP IPsec Keying Modules – Automatic Trigger Start

Server – Automatic Trigger Start

TCP/IP NetBIOS Helper – Manual Trigger Start

Workstation – Automatic

8] Check Group Policy setting

Open the Group Policy Editor and navigate to the following setting and

Look for the policy, “Specify settings for optional component installation and component repair“ in the right pane.

Ensure that it is set to Not configured.

This should possibly remove the error, “Something happened and we couldn’t install a feature”.

9] Reset your PC

If none of the above fixes work for you, consider resetting your Windows PC.  Don’t worry, you won’t be losing any of your files but all your settings will revert to the default ones.

Press Win+I to open Settings.

Related: Windows couldn’t complete the requested changes

How do you fix we couldn’t install this update but you can try again?

Press W+A to open the notification center on your PC. Turn the airplane mode on to disconnect your PC from the internet, also disable the anti-virus temporarily and try installing the update. It should work.

How do I fix a problem with the installer package?

Make sure you have downloaded the correct package as per your PC. The installer packages are different for both 32-bit and 64-bit computer systems. Download the correct one and try again.

Google Earth Is Not Working Or Loading: 8 Ways To Fix It

Google Earth is Not Working or Loading: 8 Ways to Fix it Google Earth problems might come from simple graphics settings




Google Earth is not working although it is supposed to let you explore countless locations with ease.

There are a lot of possible reasons for this problem, including file corruption and basic compatibility with the system.

This issue also occurs because of an old or incompatible graphics card driver but we address that in our guide too.



To fix Windows PC system issues, you will need a dedicated tool

Fortect is a tool that does not simply cleans up your PC, but has a repository with several millions of Windows System files stored in their initial version. When your PC encounters a problem, Fortect will fix it for you, by replacing bad files with fresh versions. To fix your current PC issue, here are the steps you need to take:

Download Fortect and install it on your PC.

Start the tool’s scanning process to look for corrupt files that are the source of your problem

Fortect has been downloaded by


readers this month.

This seems to be a wider issue than first suspected – Google Earth is not working for Windows 10 and 11 users across the world, as seen in reports from the United States, France, Germany, Russia, and more.

Google Earth did have some issues in Windows 10 and 11, as well, but it did work for the majority of users. Now, they complain about the Google app not loading or not opening at all.

Note that Google Earth hangs or crashes at its startup and there are times when the Windows troubleshooter indicates that it is actually incompatible with Windows.

Does Google Earth Pro work on Windows 11?

Google Earth works on all versions of Windows from 8 down to Windows 11. The Pro version comes with more features and offers better flexibility.

To know how to download Google Earth on Windows 11, check our detailed guide on the topic.

Why can’t I get Google Earth to work?

There are many reasons why Google Earth is not working and as you will see right below, there are many bugs to be considered.

If we’re talking about the Google Earth desktop app, it’s usually the case of file corruption or a problematic graphics card driver.

With the online version, the reasons for not working range from connectivity issues to simply browser problems. The following are some of the variations of the Google Earth not working issue:

Google Earth not opening on the screen

Google Earth not working on Android

Google Earth not working Windows 7

Google Earth not working iPhone

Google Earth not working on Mac

Other Google Earth frequent bugs that our readers reported

There are many problems that can occur with Google Earth, and in this article, we’re going to show you how to address the following issues:

Google Earth not responding, running, updating, found, connected to the Internet, closing – These are frequent bugs but you can fix most of them using our solutions

Google Earth won’t load, open, focus, install – Google Earth won’t open, and in some cases, users can’t even install the app

Google Earth crashes on startup – This is usually caused by a corrupted installation, but it can be easily fixed

Google Earth blurry – To solve this issue, you need to reinstall or update your graphics card drivers

Google Earth not working in DirectX mode – It’s easy to fix this by simply by changing your graphics card settings

Google Earth plugin not working – To fix this problem, reinstall it and check if that solves the issue

Google Earth search, street view not working – Some of our readers reported that the search and street view feature isn’t working for them

Google Earth not working has stopped – This is most likely caused by a corrupted installation

Google Earth not working black screen – Updating the graphics card drivers will fix this problem quickly

Rest assured that there are some quick tips you can apply and after performing them, the app will function properly once again.

How can I make Google Earth work in Windows 10 & 11? 1. Use OpenGL instead of DirectX

Some users also get reddish maps and view when using Google Earth. The specific release of Google Earth that doesn’t work in Windows 10 is number 7, so a few users have managed to bypass this issue by getting back to Google Earth 6.2 release.

An open thread on the Google Product Forums suggests the workaround described above too. Of course, if the app doesn’t open at all, and if that’s the case, go for the next solution.

If you encounter any problems, we have a detailed article on how to fix OpenGL problems in Windows 10 that will help you solve them in no time.

2. Use the built-in Repair Tool

Google is obviously aware of the many bugs that users are experiencing so they included a Repair Tool that addresses the problems head-on.

The tool is also accessible from the app itself but since you can’t open it, the only solution is to execute it from the Google Earth folder from Program Files.

3. Update your graphics card

The culprit for Google Earth hanging and crashing in Windows 10 seems to be the stereoscopic 3D that was turned on by the latest Windows 10 updates.

Should you encounter any problems, our extensive guide on how to update drivers in Windows will provide more information.

If you want to try efficient and fast software, our recommendation is to use an automated driver updater. This tool monitors your PC for missing and outdated drivers and lets you easily repair and update them.

Here’s how to do it:

Download and install the Outbyte Driver Updater app.

Launch the software.

Wait for the app to detect all incompatible drivers.

Afterward, it will show you a list of the drivers found to select the ones to Update or Ignore.

Restart your PC to ensure the applied changes.

Outbyte Driver Updater

Use this software and solve all driver-related issues from your PC.

Free trial Download now

Disclaimer: You may need to upgrade the app from the free version to perform specific actions.

4. Enable Windows to fix the scaling

If you receive the following message Your desktop resolution is set to smaller than 1024×768, Google earth requires a resolution of at least 1024×768 to be viewed properly.

The application will run. However, the layout may not be optimal as you’ll have to change DPI settings. This little trick should solve all your problems with the wrong resolution when trying to launch Google Earth.

We also have a detailed guide on how to create your own custom resolutions in Windows 10 and the information might be helpful in this situation.

5. Recreate the Google Earth shortcut

Some of our readers have reported that they’re even unable to install Google Earth on their Windows 10 computers.

Expert tip:

This error tells you that Google Earth is already installed on your computer, so you can’t install it again. This case mostly occurs to Windows 10 users, because there’s a possibility that, during the update process, Google Earth shortcuts from Desktop and Start Menu have been removed.

That means you can actually create the shortcut again and that will fix the problem straight away. If you can’t find the app in Program files, you should also check in Program Files (X86).

6. Uninstall and reinstall the app

If Google Earth is not working on your Windows 10 PC, you might want to reinstall it. This usually fixes any corrupted files, so be sure to try it.

Should reinstalling doesn’t help, you might want to try installing an older version. Several of our readers reported that this solved their issue.

7. Install the older graphics drivers

In most cases, it’s better to use the latest drivers on your PC, but sometimes the latest drivers aren’t fully compatible with certain software.

If Google Earth is not working in Windows 10, you might want to try rolling back to the older version of Nvidia drivers.

After the driver is uninstalled, you need to download the older version of the Nvidia driver.

In case the rollback works, you’ll have to prevent Windows from automatically updating the driver in the future.

8. Create a new user account

Many users reported that Google Earth is not working on their Windows 10 PC. Apparently, the issue can be your user account. Sometimes your account can become corrupted causing this issue to appear.

After switching to a new account, check if the problem still appears. If not, you’ll have to use the newly created account to run Google Earth on your PC.

Also, you might want to use your new account as your main one. Alternatively, here’s what you can’t do if Windows doesn’t allow you to create a new user account.

How can I make Google Earth work in Windows 11?

Windows 11 has a great new design and features but as you’ve come to discover, it also inherited a lot of the bugs and problems from Windows 10.

And that includes issues with the Google Earth app that is not working or loading in Windows 11.

Luckily, apart from a few cosmetic changes that will appear along the way, all the solutions presented above for Windows 10 fork seamlessly on the new OS.

How do you refresh Google Earth?

By default, Google Earth refreshes automatically every 5 minutes. However, there is a way to force the refresh:

As a last resort, if Google Earth desktop is not working, you can always use Google Earth online. If you’re going to use the same account, you will have all the settings in place.

Of course, this problem can also be from the connection. In that case, you should read about how to fix Google Earth if it cannot connect to the server.

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