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SAN JOSE, Calif. — HP launched an aggressive campaign to supplant Dell as the No. 1 enterprise notebook maker.

In addition to products, HP said it will help telecom service providers evolve voice and data networks for content-rich services. HP said it would also leverage its industry alliances to help fuel its products, services and infrastructure.

Under the banner of “2005: The Year for Mobility,” HP is also using its alliances to gain that competitive edge. The company announced fresh partnerships with Microsoft, Nokia, and Good Technologies in order to cater to small to medium sized businesses.

HP said it expects to expand the offerings to its larger corporate clients and its consumer division as well. HP’s kickoff comes one day after Dell revamped its desktop and laptop line up. PC sales statistics from analyst firms IDC and Gartner both show Dell with a healthy lead over HP in desktops and laptops, with IBM right behind in third.

With IBM selling its PC division to Lenovo, Ted Clark, senior vice president and general manager of Mobile Computing at HP said the time was right to make a move on both Dell and IBM.

“Absolutely, we are going to retake the number one position for notebooks,” Clark told chúng tôi “Our research indicates that customers are getting weary about IBM’s exit from PC sales. We cover the spectrum like no other company and we are consistently delivering best in class products. It’s a bold prediction to be sure, but we will let the products speak for themselves.”

Clark said the issue is not that HP can’t get to number one, it’s just that the company has spent a fair amount of time focused on the back end. HP was behind the scenes on the original launch of the Starbucks T-Mobile hotspot craze. Some 70 percent of the world’s SMS messaging is processed through an HP Open View system and 90 percent of CDMA traffic is processed by HP, Clark said.

To get its enterprise groove on, 10 new HP Compaq enterprise notebooks made their debut today including the Intel-fueled HP Compaq nx9600, nc8200, 6200, 6100, and nc4200 business notebook series.

Clark also said Tablet PCs would continue to play a part of HP’s strategy and is pricing its tc4200 at $1,599 to encourage more companies to adopt the platform.

HP company announced plans for a next-generation iPAQ Mobile Messenger with Smart GPS, integrated keyboard, EDGE technology (2.5 G), and global positioning. An HP spokesman told chúng tôi the new devices should be available in the company’s second quarter (May or June) and HP is expected to detail more of the devices at the 3GSM World Congress later this month.

Clark said an HP-designed smartphone was in the works for this year but declined to commit the company to either a Microsoft or Symbian operating system and did not disclose any further design specifications.

HP’s handheld push may be mis-timed. A report from IDC today said the worldwide market for handhelds experienced its fourth successive quarter of year-over-year decline during the fourth quarter of 2004. In spite of shipments growing 37.4 percent from the third quarter (due to the holiday season), they fell 18.7 percent (to 2.8 million units) compared to the fourth quarter of 2003.

To help on the backend, HP announced a new hosted e-mail service based on Microsoft Exchange 2003. In addition, HP plans to include Good Technology’s GoodLink software on future iPAQ releases, including the new Mobile Messenger device. The combination GoodLink software managed through Microsoft Outlook and Exchange environments creates a “push” e-mail environment, Clark said.

Also helping bring its sales numbers in line, HP Financial Services is now offering customers a low payment option. The company’s Budget Stretcher lease program gives customers up to $150,000 of new equipment or services on a lease term of up to 51 months.

“Compared with large enterprises, SMBs are more mobile and spend more on mobile services,” Forrester Research Principal Analyst Michelle de Lussanet said in a statement. “Based on surveys among large IT executives carried out in 2002 and 2003, Forrester estimates that 20 percent of enterprise workers are mobile. But relying on fewer desk-bound support staff, mobility in SMBs surpasses this. We estimate that at least 30 percent of SMBs have staff that is mobile.”

Still in that “mobility” vein, HP’s partnership with Nokia will result in a digital pen and specialized paper that can connect through current cellular networks. In a case scenario, Clark said a salesman on the road could have the customer sign a contract and have the document instantly transferred to the backend servers.

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Enterprise Iot: Experts Discuss Strategies

Listen to the podcast and read the full transcript below.

The Internet of Things is an emerging technology with a stunningly rapid growth curve. It’s predicted that nearly $6 trillion will be spent on IoT over the next five years. The lion’s share will spent by enterprise customers, who look to IoT to boost productivity, lower business costs, and help expand into additional markets. In recent QuinStreet research, more than half of survey respondents considered IoT to be critical to the growth and success of their organization.

In this video roundtable discussion, four IoT thought leaders will discuss issues like security, analytics, deployment strategies, and the future of the IoT sector.

Download the QuinStreet research: Business and Tech Decision Makers Expect Big Impact from IoT

Chris Preimesberger, Editor, Features & Analysis, eWeek

Internet of Things: video transcript

J. Maguire:

Hi, I’m James Maguire, Editor of Datamation, and our topic today is the Internet of Things. We’ll talk about the IoT market overall, as well as development, security and analytics. To talk about that we’ve got four leading experts, including Nigel Upton, worldwide director and General Manager of IoT at Hewlett/Packard Enterprise. Hello to you, Nigel.

N. Upton:

Hi, thank you.

J. Maguire:

And you are there in your home office in Scottsdale today, correct?

N. Upton:

I am. It’s nice and warm here.

J. Maguire:

I bet. 120 degrees, they way, on the way.

N. Upton:

Something to look forward to.

J. Maguire:

Also with us is Jason Shepherd, Director of IoT Strategy and Partnerships at Dell. Hello to you, Jason.

J. Shepherd:

Good afternoon.

J. Maguire:

You are there in sunny Austin, correct.

J. Shepherd:

Sunny and warm Austin.

J. Maguire:

Mike Matchett, IoT Analyst and Solutions Architect at Taneja Group. Hello to you, Mike.

M. Matchett:

How you guys doing?

J. Maguire:

I know today is your birthday, so we have you working on your birthday.

M. Matchett:

I’m looking forward to the cake.

J. Maguire:

There’s cake around here somewhere. I definitely have cake. And Chris Preimesberger, Editor of Features and Analysis at eWeek, and my colleague here are Quinstreet. Hello to you, Chris.

C. Preimesberger:

Hello everybody.

J. Maguire:

I know you are very close to the IoT beat, so that’s good.

C. Preimesberger:

The IoT beat seems to be everywhere.

J. Maguire:

Right. IoT is definitely growing, which brings us to our first question. I want to get the take from the four of you on where the Internet of Things market is right now. Of course, there’s a lot of rosy predictions about where it’s headed in the next several years. I think of IoT as more of an emerging tech and not a really truly established tech. Agree or disagree. So, where is the IoT market? Nigel, what is your sense right now and what do you see getting a lot of traction in the IoT market?

N. Upton:

So, we judge where the market’s going based on how much revenue we drive out of it. Funny, my boss insists on revenue out of this for some strange reason.

J. Maguire:

They’re picky that way, aren’ t they?

N. Upton:

I know, I know. So, we are driving a lot of money today out of connected car, out of smart cities and out of smart energy. But it tends to be quite specific. You know, connected car is such a broad spectrum and if you talk to a telco they claim they own connected car, and if you talk to the head unit manufacturers they claim they own it. So, there’s so much going on it that space and we’re seeing real traction there. But we also see it happening, you know, that’s the vertical… but on the horizontal layer we see a lot of interest in edge computing. We see a lot of interest in saying, look, I’ve got all of this heavy equipment stuff, particularly from the OT guys; The GEs and Siemens and Schneiders and ABBs. They’ve got these heavy machines out there. Tons of sensors, tons of data, and their very reluctant to send all of that data up into the cloud so they’re doing as much pre-processing as they can. They’re getting more and more data so they need more and more horsepower at the edge. So, we’re seeing a real uptick in saying, ‘give me more horsepower at the edge so that I can do more pre-processing, pre-analytics and use the cloud for the exception side rather than try to send everything over expensive lines.’

J. Maguire:

Do you agree that IoT is more emerging tech than established tech at this point? Are we well on our way or almost there? Where are we at?

N. Upton:

I was doing M2M six or seven years ago, so IoT for me is an evolution of where we’ve been before, and connecting devices we’ve done since RFID days. So, it’s continued to evolve, but now it has a sexy new label which means that it’s seen as brand new and every board wants to know what their IoT initiative is. But in reality, the ability to connect devices and gather data from them and take inference from that has been around for a long time. It’s now accelerating to everything.

J. Maguire:

Jason, what’s your sense of where the IoT market is these days? Are we really emerging? Are we mostly there? What’s your take?

J. Shepherd:

Yeah, we’re emerging. I totally agree with Nigel. I mean, IoT is a buzzword to apply to things that have been around for a long time. Now, the things that are different: it’s the mashup of data with backend systems, so actually connecting formally isolated things to the backend. M2M is a little bit different on that front, but from an industrial standpoint it’s connecting these formally isolated systems to backend data to make things better. That’s kind of a new trend. There’s people becoming more comfortable with that. Or even just kind of on-premise systems, just mashing up data, IT and OT types of data. And the other big thing that’s happening is that the cost points are coming down where things that have been done for a long time are now becoming accessible to the masses. So, IoT to use really represents the ability to have these things hit scale and it be changing the lives of people much broader than just the folks that have been investing lots of dollars in these types of technologies previously.

So that’s, I think, the big inflection point. We’re coming out of that hype cycle, for sure. It’s super noisy, of course, right now. Obviously, we’ll talk about that today. But, it’s that inflection point. And definitely this market goes vertical before it goes horizontal. It’s extremely important to go on use cases and really focus on that ROI.

If someone comes to us and says, ‘Hey, I want to buy some IoT,’ it’s not really the right customer. It’s people you have a real problem to solve or have to address, they totally agree with the edge compute side. I know we’re going to talk a little bit about analytics, but we’ve been driving in that since the beginning of our strategy, so really in agreement there.

J. Maguire:

Mike, what is your take about the current IoT market? Are we there, or what’s holding us back, if anything is?

M. Matchett:

We looked at a lot of different factors. We’ve seen big data. We’ve seen faster networks. We’ve seen devices roll out to the edge. We’ve seen $50 Raspberry Pi’s. Anybody can make an IoT thing that is actually internet connected. You’ve got your Amazon order ‘More Tide’ button you can stick on the wall by your washing machine. Google Nest thermometers. All this stuff is really commoditizing, as Jason just mentioned.

You know, but I think there’s still some big concerns we still have on… you talk about edge computing and you talk about data volume, but I don’t think we’ve even seen the start of the data volumes that are going to get created. I think we’re going to see people start to get really concerned about whether they have access up and down their supply chain to these data streams. How do you make that available if you’re in the middle of a supply chain. How do you negotiate that access? Security is going to be a huge problem when your devices aren’t just reporting on everything, but they might actually be programmable, as well. You’ve got a lot of surface area to attack on the Internet of Things when you get down to that level.

So, lots of great opportunity, but also a lot of concerns as we interconnect everything.

J. Maguire:

You know, the data question never fails to amaze me. It’s like everything we do creates more and more data. Especially IoT. And you think about IoT as a one-way street. IoT also has the possibility to be a two-way street, at which point the data stream increases exponentially. Where are we going to store it all? That’s a discussion for a different day.

Chris, what’s your take? The current state of the IoT market, where are we right now?

C. Preimesberger:

Well, that’s a general question. I like that, though. You know what, I like what Jason said a minute ago, too. It just struck me. Somebody going into a company like Dell or HP or anybody else and saying, ‘Hey, I want to buy some IoT. And I want a little of this and a little of that and a little of this. Put it all together so my business can work better.’  I like that idea.

But, it is an evolving thing, and we have had these devices and this broadband and we’ve had this connectivity for a long time. I think that it’s got, like one of you say, there’s a buzzword that’s put on it. The media is as guilty as anybody because we use it all the time. But, once something has a clever label and a memorable and easy to use label, then all of a sudden it seems fresher and it seems newer. It’s really not that new.

However, it is being democratized. Slowly but surely. The larger players have been using these for a long time, and as time goes on and these devices become cheaper and more easy to get and use, and as the software and analytics are able to be used in the cloud and anybody can do a DIY type of thing, do it yourself. As it becomes simpler to use then it becomes more democratized, smaller and smaller companies will be using these things in their businesses. They’ll find use for them. That’s when the market is really going to start taking off. We’re not anywhere near that yet.

But I think a lot of the key foundation blocks are in place for that. Companies like HP and Dell have their platforms now, and others. Developers are learning how to put these things together. We’re going to be seeing a lot more of this as time goes on.

J. Maguire:

You know, when I think about things that are holding us back from IoT adoption, Quinstreet did a research study, and security was one of the key concerns that businesses have. Are we really secure with our IoT deployment? So, Jason, what would you say to a business that’s concerned about the security aspect of the Internet of Things? Is that real? Not so real? Could you reassure them on that regard?

J. Shepherd:

No, it’s definitely real. Security is clearly paramount to these types of deployments. You really want to start out being careful, I mean, what we talked about already, when you start pushing down actuation or control from, certainly the cloud…

J. Maguire:

And what do you mean by actuation?

J. Shepherd:

So, basically actuating a pump or turning something on that spins that people might be nearby or, literally, like being able to control an autonomous vehicle from a remote site. When you don’t have some sort of data diode to prevent that type of control coming in from a hacker it’s a problem. So, that’s why sending data north, like to the backend or to keeping it on-premise, sort of like that starting point, it’s still kind of doing that new thing which is adding less expensive sensors, you know, focusing on really targeted problems, bringing in ERP, CRM, social, but just being careful about how you approach it. So, that’s one kind of way to ask the security question.

The other way to address it is to work with a credible player that works in IT class security, and that’s why companies like us are getting involved. We’re here to go bridge those operations. Companies have been doing this for a long time. With new tools, new infrastructure, and certainly that security manageability to bridge. Everyone is seeing the ven diagram now of IT and OT kind of coming together in IoT. Our whole goal here is to lift up operations focused partners, giving them credible IT class infrastructure to go solve problems in more accessible ways. That’s the goal here.

I’d also say on security it’s all about finding the right size of security so you don’t have to buy the use case. Again, it depends on what you’re doing and the implications if there’s a problem.

J. Maguire:

The right size, did you say?

J. Shepherd:

The right size. Like, you’re not going to throw the kitchen sink at every use case because what happens is if you make it too difficult to implement because it’s so many layers of security, people won’t adopt it.

Now, on the consumer side it’s going the opposite way where they make it so easy to hook up stuff or try to that basically people go return, return, password, password, and then they get on the network and all of a sudden there’s no security. So, that’s where you see a lot of those breeches. You want to find that kind of happy medium between securing it appropriately and then working with companies that have that pedigree of securing these types of solutions and applying the right level.

So, it’s totally warranted. It’s very important. But we actually see data integration as one of the bigger challenges, and actually, use case focus is one of the bigger challenges up front. First, you need to figure out what your goal is then in very lock step you go secure it. But that’s been one of the biggest things, is fragmentation with data, use cases. Too many companies confusing customers is what’s holding us back even more so than security.

J. Maguire:

Mike, what do you think about security? What would you tell companies that are concerned about security in IoT?

M. Matchett:

Well, you obviously have to have a multi-layered approach to thinking about security. Where the devices are. The data in transmission. The data in storage. Where you’re pushing out analytics, and as you mentioned, actuating. I’m going to start using that word.

J. Maguire:

I love that word, don’t you? I’m going to start using that as well.

M. Matchett:

Actuating. I think of it as programmable, but yeah. Control, remote control, right? I’m going to fly the drone and not just I’ll look at the video it’s taking and push the fire button as well. So, I think there’s a lot going on there.

I think it’s definitely a bigger problem than anybody can solve at a small level, so I’m glad to see that larger companies are starting to step into the breach and say, hey, we can help you approach this from a comprehensive perspective.

J. Maguire:

Nigel, I know you think about connectivity in security. Talk to me about connectivity and where that comes from in terms of IoT. What’s important about that?

N. Upton:

In my mind it all depends on who you’re talking to, and it’s similar to security, as well. If you look at it from the consumer side, then connectivity, there’s a certain perception on what they need on that. Then you look the enterprise, and then you look to the OT guys, and it’s all different.

So, just stepping back. The key for us is the data and how to make sure that data goes over secure connections. We have that phrase of, you know, the right connection for the right device. When you talk to a telco then, funnily enough, everything is solvable through a cellular connection. But, I guess if you have a hammer then everything looks like a nail. Companies like SigFox and the Lora lines weren’t around two or three years ago, and the sudden acceleration of being able to use unlicensed spectrum…

J. Maguire:

Explain who those vendors are, just if people don’t know.

N. Upton:

So, this is unlicensed spectrum where they can use connectivity using wavelengths that are longer, and therefore ideal for the low power wide area networks where you have devices that have a limited amount of power that perhaps have a battery in them, but they’re buried inside a bridge or a device or in a wall, but they’re not easily accessible so you can’t change the power supply. So, those devices need to be able to have a network that’s not constantly pinging them saying, ‘Are you awake? Are you awake? Send me data. Send me data.’ They’ll only do that once a day or once a week or whatever it is. So, these are very low power devices that need a connection that is a very low bandwidth on them. They’re normally sending tiny pieces of data, small small chunks, but they’re not doing it as often as, say, a cellular network that would continually ping to see if the device was still attached to the network.

So, SigFox and The Lora Alliance are two examples of companies that have gone and created this new type of network, which is very attractive if you’re looking for a low cost alternative to cellular. They’re right now building out their network city by city. Funny enough, they’re both French, and I’m English. So, a natural affinity.

J. Maguire:

You can get past that, though.

N. Upton:

J. Maguire:

What about the question of analytics? IoT is all about analytics. It’s a stream of data going every which way. There’s a disagreement. Do we do the computing at the end point? Do we transfer the data back to headquarters? Mike, what’s your view on that? Do you recommend one way or another for companies? I know it’s very situational, but what do you think?

M. Matchett:

Well, it really depends the algorithm what data you’re trying to get and what insight you’re gathering. I think in general what you’re going to see is kinds of streaming controls where you can push out the processing as far to the edge as we can, in every case, as far out as we can. That will be the gold standard, and it’s not always going to be able to push it out to the edge but it will be pushed out as far as possible in the future.

J. Maguire:

M. Matchett:

C. Preimesberger:

Yeah, and James, storage and… building upon what he was talking about, storage and master data management become even more important in the IoT. There’s no question about it. There’s so much chaff in all of the data that has to be eliminated, and the more you eliminate at the end point the better it is for the central processing. This is just a huge challenge or anybody or any company that’s looking at an IoT strategy of any kind. You’ve got to look at the storage, you’ve got to look at your compression, you’ve got to look at your de-duplication.

And it’s not just security. Security is huge, but let’s get the data clean first. I think that is fundamental to the success of all of this because if you don’t it’s very very expensive to clean it up afterwards.

J. Maguire:

Jason, what’s your take? At the end point? At home base? Where is the analytics happening these days?

J. Shepherd:

I mean, really, it’s about having a flexible framework to distribute it. Processing and storage where it makes sense. I totally agree with what we’re saying. We’ve been really pushing on the notion of edge analytics since we began our whole strategy and what we’ve seen is that the same players that were talking about, ‘Cloud cloud cloud,’ like last year, are now coming to us saying, ‘Hey, how about that whole notion of edge analytics?’ because they got the bill. Sending all of the data into the cloud is like a bad episode of Hoarders. Keeping all this stuff. Another way I put it is let me Fedex myself a bunch of data and then I’m going to put it in my closet and just never, you know, a bunch of packages, and put it in my closet and never touch it, because I think the stat is that 99% of data that’s collected and sent to the backend isn’t analyzed. So, obviously there’s some work to be done there just in terms of making sense of that data. We see the edge as being the spam filter for your cloud. It’s all about running complex event processing in-memory stream, in the moment, at the edge, as close to things as possible. To do that kind of real-time housekeeping, you can also be supplying security measures at that time in-memory and you can also be applying the metadata models and stuff to where that wherever that data goes in the future, you got to the point earlier, of just around the data management. You’re kind of putting the housekeeping rules on it at the moment of inception at the edge, you know, doing meaningful analytics there, then meaningful data to the backend. Then there’s this symbiotic relationship between the kind of core analytics in the backend and what you’re doing at the edge. And the backend can be your sort of on-prem data center, and that’s as far as it goes. Or, it could be all the way to the cloud.

It’s not about any single model. It’s about applying the right model to the right use case.

And I also want to say one last thing. It also depends on the connectivity. You wouldn’t necessarily, when you’re running on cellular, for example, you definitely want to be doing local analytics so that you don’t just backhaul everything over cell.

But to Nigel’s point, Lora changes things a little big and in a SigFox kind of scenario, low power wireless. It all comes into play.

J. Maguire:

Nigel, I just heard your name mentioned. People are talking about your opinions. Your view on analytics? I mean, it is an end point? I think, going into the future, analytics is going to be more and more at the end point, you know, there will be less and less need to transfer it back. What’s your take on where analytics happens, ideally?

N. Upton:

J. Shepherd:

You might see a basketball game in there, too.

J. Maguire:

That’s a minor detail, yeah.

N. Upton:

It’s not the Super Bowl, right?

J. Maguire:

M. Matchett:

Well, you know, I think we might have already started talking this way. The technologies have existed for some time to connect devices to a network and talk about them. There’s nothing really magically new in that sense. But I think in a couple years or 3-5 years we won’t be calling it the internet of things. It will just be the internet again.

J. Maguire:

It’s like the cloud. The term cloud computing will eventually become obsolete.

M. Matchett:

You know, cloud still have some public/private thing. But I think internet of things just… we’re going to start to assume that much like your phone and your watch and your FitBit and your Nest thermometer and your car, that everything is just really going to be connected. You’re not really going to be thinking about that as a separate kind of paradigm for a data flow architecture. So, I think it normalizes.

But, between here and there there’s a lot of work to do on reinventing how we talk about it, how we document it, how we design it as engineers. One of the things that I think there’s a big gap in is standards. Standards for protocol. Standards for interchange. If you’re even going to take data and pass it up and down a supply chain, it would be great if there were standards among those people participating in that. So, there you go.

J. Maguire:

Chris, what do you think? What do you see in your crystal ball? What are we going to be talking about for IoT a few years ahead?

C. Preimesberger:

Yeah, I agree. the IoT is a new and exciting term now, but it’s for some old stuff and some new stuff. Three years from now we might still be talking about it. Five year from now? I don’t think so. We’re going to be use to this, these activities, these functions, the smartness within devices. We’re going to take them for granted like we take XML for granted or Java for granted right now. Or the internet itself. It will evolve and it will become part of the culture and we won’t even need to mention the name that much. I think it’s just going to be the internet, like Mike just said. So, that’s the way it is. That’s the way the cloud has evolved and that’s the way PCs evolved and watches and tablets and smartphones and all of them.

J. Maguire:

We can use our FitBit to text our refrigerator or our coffee machine and get things going that way.

C. Preimesberger:

Can I insert just a really interesting use of the IoT? There’s a new startup here in Redwood City where I live called InIt. It’s a kitchen, okay? What they do is they connect all of the devices in a kitchen. We used to talk about the toaster. The smart toaster and the smart refrigerator and all of this, but here’s one result. You’ll be able to look at your smartphone, push a button, see what’s in your refrigerator, there’s a camera in there that will tell you what’s in there. Then, the refrigerator will look at it and weigh everything and see the freshness of everything and judge it and then give you a recipe for some of the ingredients that you have in the fridge right now for dinner tonight

J. Maguire:

Wow, okay. That’s impressive.

C. Preimesberger:

Within a couple minutes.

J. Maguire:

The problem is you still have to cook it, but okay.

C. Preimesberger:

How lazy are we getting.

M. Matchett:

I can’t wait until there comes a day that I go shopping for a refrigerator and have to conduct touring test kind of interviews on the different refrigerators to find the smartest one to buy for my house.

C. Preimesberger:

We’re going to need to have an IoT IQ.

J. Maguire:

Jason, going forward in the future, what’s coming up for IoT a few years from now?

J. Shepherd:

I mean, like I said before, this market goes vertical before it goes horizontal. It’s all about use cases and all banding together on some of these lower level standards for that interoperability so where you can really get to more of the “Internet of Things”. It’s really a series of increasingly larger intranets. And so, it’s like we very much subscribe to starting small today, go solve some real problems and then you connect your smart ag solution to your cold chain logistics solution, then to your factory flow, and all of those need to be interoperable, ultimately. That’s where we’re headed. So, it’s very important to work on those core standards to make that happen. But right now, start with small real problems for customers.

The other thing I’ll say is it’s very important to be thinking about where we’re headed with analytics long term. So, we like to say architect for analytics. So, we have a lot of people doing great things with Raspberry Pis and Arduinos and Beaglebone. You name it. It’s awesome stuff. Everyone is like, ‘Well, I want go to put these devices out there on the edge and all I need to do is collect data so I’m good. I’m going to send it to the backend.’ We’re finding already people are like, ‘Well crap, I put that stuff out there but now I’ve got to drive a truck out to that remote site because I actually need to put some intelligence down to that thing.’ So, we do caution people to not rush or put barely enough horsepower at the edge to run the job. If you can afford a little bit more horsepower for that job, you’re going to find new things that you can do with it.

Great example: Remote monitoring of an elevator. You know, we’ve got a customer we’re working with that’s doing this. So, it’s like, hey, I put this here, now all I need to do is pull data to kind of understand what’s going on with that asset so I can do predictive maintenance on that asset. Well guess what? What if you wanted to run, you know, turn the pots over to void, you know, so you can run that as a service. What is you wanted to run digital signage for all of the eyeballs going through that elevator? You might want to run multi-tenant on that gateway to do those things, or whatever computing you have up there. Don’t be too hasty with putting the compute out because you’re going to pay for it later if you don’t think about where you might head with it in that 3-5 year timeframe. It’s all about just kind of thinking ahead from where you can grow.

J. Maguire:

Build a better structure right up front.

J. Shepherd:

Invest in the right infrastructure, without going overboard, but just think about the long term. And also, it’s all about us working together on some of those standards that we can get through binding the intranets together.

J. Maguire:

Nigel, you know what the future holds, so tell us. In the year 2023, Internet of Things, what are you thinking about?

N. Upton:

So, the backend, I think, will consolidate. And the backend will consolidate down to some large vendors that are able to do the heavy lifting to be able to put in that standard space infrastructure that allows you to be able to manage it. There will be crazy innovation on the front end. Once they understand what those standards are then people will innovate like crazy on the devices. So you’ll see a ton of stuff…

J. Maguire:

Do you mean just functionality? Or, what do you mean by ‘crazy innovations’?

N. Upton:

Like the example of the fridge. I mean, for those type of devices we’re seeing all these companies popping up that are building new trackers and all sorts of clever innovations happening on the device side. There will be consolidation, in my view, on the backend and on the stuff where the heavy lifting is. This is from the edge compute platforms, through to how we treat data, though to analytics. I think that will consolidate because it will become more… there’s just more and more data and you need to be able to scale it out.

That movement to standards is absolutely critical. I mean, we chose the 1M2M standard but I’m sure more standards are going to evolve. The idea of having a common data model is critical. The example I’ll use is when talking to a car manufacturer and they told us if anybody comes to us with another killer application we’re going to shoot them. What we want is a killer platform that we can plug anything into. Because they were like most companies. They start with the device, they have an application tied to it, it’s hard wired together, and then you have your next device and your next device. And then you’ve got another application and another application and you just can’t scale it that way. And it’s particularly interesting in connected cars because cars are mobile and they will interact with smart cities, with parking, with energy as EV becomes more and more predictable they’ll have to integrate with the grid. So, connected vehicle is a great thing to think about. You’ve got to be able to cross verticals. So, that ability to have a common data model, a common way of accessing data or using it, and being to access services, it has to go horizontal in the end. But right now it’s all verticalized, and that will, over time, mature and then it will become horizontal.

J. Shepherd:

Ultimately, a vertical solution is the great horizontal scalable platform with vertical domain knowledge applied. Initially, you’ve got to go vertical to get people to adopt and to understand what they can do.

N. Upton:


J. Maguire:

Sounds fantastic. On that note, I’ve got to go program my coffee machine because I can’t do it with my hands. Thank you very much. I appreciate your expertise. I’ll send you the link and we can all tweet about it. Thanks very much.

Apple’s Iphone Headed For Enterprise

plans and support for independent developers via a software development kit (SDK).

Heading the list of enterprise-friendly features is support for Microsoft’s Exchange server. Apple (NASDAQ:AAPL) announced it is working with Microsoft (NASDAQ:MSFT) to build support for Exchange directly into the iPhone to satisfy the needs of business users, who want to be able to receive their corporate e-mail, contacts and calendar information from company servers, and IT departments who want to be able to manage it.

Apple said it will be supporting Microsoft’s ActiveSync protocol so the iPhone will work directly with corporate Exchange servers rather than what it said is the more complicated extra layer of communicating with a remote network operation centers (NOC)s (define), which devices like RIM’s BlackBerry rely upon. “That’s a more complex scenario that takes money and support and adds risk and reliability from time to time as we know,” said Apple’s vice president of worldwide marketing, Phil Schiller, in an apparent reference to a recent RIM outage that lasted three hours.

“I don’t think anyone has fundamentally redefined the UI on mobile devices more than Apple,” he added. “A lot of the other phone manufacturers know how to tie features to buttons, but Apple’s redefined development from hardware to software. That’s disruptive.”

Jobs ceded most of the speaking time here at the company’s headquarters to other Apple executives and independent software developers, including chúng tôi which showed versions of their applications tailored to run on the iPhone.

An enterprise-ready iPhone?

Schiller said that, while the iPhone is “an amazing device,” there have been a lot of things “holding it back from being huge in the enterprise.” He then ticked off a series of features that enterprise companies felt would make the iPhone more appealing to big companies. Apple plans to deliver all of these features in the software update due out in June.

Heading the list is “great e-mail integration” with push e-mail from servers. Similarly, he said enterprise customers want calendar and contact information pushed out to their devices, a standard feature of RIM’s BlackBerry devices. IT departments will also be able to use Exchange Server to remotely wipe the iPhone clean or inoperable should it be lost or stolen. Rounding out the list, the iPhone will provide access to global address lists, built in support for Cisco’s IPSec (network security), VPN and certificates.

The finished iPhone SDK isn’t out yet. Today, Apple released a beta version of the iPhone SDK, with the full version and commercial availability of applications built using these new tools, slated for June. A new Apple App Store will be launched online this June as the exclusive way for developers to distribute applications built using the SDK. Apple CEO Steve Jobs said the App Store would insure Apple has a measure of quality control and security over what applications get distributed. He claimed the goal isn’t to make money for Apple but to sell more iPhones.

“This is the best deal going for distributing mobile applications,” said Jobs.

The deal is that developers get to keep 70 percent of whatever they want to charge for their applications, while Apple keeps the remaining 30 percent for hosting, marketing and distribution. The developer doesn’t have to pay for credit card or other transaction fees. If they want to offer applications for free, there’s no charge. Jobs said this is the best way even the largest developer could hope to reach every iPhone user. New applications and categories will be featured much as music titles are on Apple’s iTunes store.

Jobs said Apple will only restrict distribution of certain applications like pornography and any “malicious” programs that spread viruses or malware. A few other categories he didn’t mention but that were shown on the screen were “bandwidth hogs” and “Unforeseen.” Jobs also said Apple will be able to track anyone that distributes malicious software allowing the company to “turn off the spigot” and distribution. “We can track who did it and tell their parents,” joked Jobs.

Best Enterprise Cloud Backup Services

Clearly, cloud computing plays a critical role in backup for enterprises. Today’s enterprises face the daily risk of ransomware, cyberattacks and natural disasters — as well as the common occurrence of accidentally deleted files. As a result, a robust cloud backup procedure is a must. And with the competitive prices from many cloud companies, online backup offers enterprises an easy way to comply with the 3-2-1 backup rule.

Protecting your company’s data is critical. Cloud storage with automated backup is scalable, flexible and provides peace of mind. Cobalt Iron’s enterprise-grade backup and recovery solution is known for its hands-free automation and reliability, at a lower cost. Cloud backup that just works.


The 3-2-1 rule is a simple shorthand for making sure you are complying with industry best practices for cloud backups:

Keep three copies of all data.

Store copies on at least two different devices or storage media.

Store at least one copy at an offsite location.

However, enterprises do need to vet their online backup vendors carefully to make sure they find the best fit for their needs.

Consider your needs before shopping for a provider. Do you need a comprehensive solution that will back up every piece of data in your enterprise? Or do you just need a more basic solution that will back up PCs, mobile devices or SaaS data that isn’t covered by the other solutions your organization is already using? What compliance requirements will your provider need to meet? And what security policies will apply to backups? How often do you need backups to run and how quickly do you need to recover? Your answers to all these questions and more will impact your vendor selection.

Look for low TCO, not just a low sticker price.The lowest-cost provider might not be the best option if the solution is difficult to manage. Consider the impact on staff time, including any necessary training, before signing on the dotted line.

Find a provider that can meet your RTO and RPO needs. Your recovery time objective (RTO) and recovery point objective (RPO) will have a major impact on your service selection. You don’t want to lose hours’ worth of data from business-critical applications, but you also don’t want to break the bank by paying for a level of service that isn’t necessary for your data. You’ll need to find the right balance for each type of data your organization has in its systems.

Make sure your vendor offers strong security, including encryption. It doesn’t matter how well you have protected your primary systems if your backup systems present an easy target for attackers. Any cloud backup service you use needs to have the same level of security that your other systems have.

Choose data center backup locations carefully. If your vendor’s cloud data center is too far from your primary site, you may experience delays due to latency issues. But if the secondary data center is too close to your primary site, it might be vulnerable to the same natural disasters or power outages that affect your primary systems. Again, you’ll need to strike the right balance.

Leading enterprise cloud backup vendors include the following:

Serving more than 5 million consumers and 500,000 businesses in 145 countries worldwide, Acronis is a global leader in data protection. It offers online backup solutions for individuals, small businesses, enterprises and service providers. Its primary cloud backup service for enterprise users is called Acronis Backup, and it also offers a more robust solution called Acronis Backup Cloud that is designed for services providers. It has won multiple awards and gets very high reviews from analysts and users.

Acronis can backup data from any type of environment — physical, virtual, cloud or mobile.

Because the company also offers cybersecurity technology, it is able to incorporate some security features into its online backup services, including ransomware protection based on machine learning.

Acronis Backup also incorporates blockchain features designed to prevent attacks on archived files.

In business since 1983, Arcserve has a long history with backup technology, and it has an impressive list of customers that includes Expedia, Bloomberg, Sony Music and Thomson Reuters. It offers both on-premises and online backup solutions, and unlike some of the other companies on this list, it focuses exclusively on enterprise customers. It offers three different cloud backup services for enterprises: Arcserve UDP Cloud Hybrid, which incorporates online backup, disaster recovery and archive capabilities; Arcserve UDP Cloud Direct, which is a backup as a service/disaster recovery as a service offering that doesn’t require any on-premises hardware; and Arcserve UDP Cloud Archiving, which backs up enterprise email.

Arcserve touts its more than three decades of experience as a key reason why enterprises should trust it with their data.

The company’s UDP Cloud Hybrid supports cloud, physical, and virtual environments running Windows and Linux.

The service also offers automated disaster recovery and application-level recovery testing capabilities.

Arcserve’s own data centers are protected with 256-bit AES data encryption and are SSAE16 certified, and customers can choose to failover to the Arcserve Cloud, Microsoft Azure, AWS or a private cloud.

Backblaze has built its reputation on fast, cheap online backup capabilities. It has a very large customer base that includes both consumers and businesses, and it also offers low-cost cloud storage. It has more than 750 PB of data stored on its servers, and it has won several awards. However, this service is just for individual PCs, not for enterprise servers or data stored in the cloud.

To protect against ransomware, Backblaze includes 30-day rollback capabilities, which should restore systems to a point before they were infected.

The service supports single sign-on through G Suite or Microsoft Office 365.

If you need to restore your data from a physical hard drive, Backblaze will send a drive anywhere in the world, and it will refund the cost of the drive after you return it.

Cohesity products feature a very simplified user interface designed to be as easy to use as a smartphone app.

The DataProtect service breaks down backup silos by storing all enterprise data on one service.

Like several other online backup services, Cohesity promises fast restores, but it also offers a unique fast search service.

In addition, it incorporates policy-based automation capabilities so that enterprise IT teams can set it up to meet their SLAs without the need for extensive manual intervention.

Commvault is one of the leading data management providers, so its service might be a good option for enterprises that have extensive data management needs in addition to backup needs.

The company also has an extensive ecosystem with numerous third-party partners that can support or extend Commvault’s capabilities.

It offers flexible service plans designed to meet a wide variety of different needs.

In comparison with other Commvault products, the online backup solution is very fast to set up.

Dell EMC offers a range of data protection, disaster recovery and online backup solutions that build on its storage expertise. The company is key vendor in data protection, and clearly Dell EMC – after the merger of these two mega-giants – has the resources to invest in its product line. In particuarly, its services are likely to be of interest to enterprises that use Dell EMC storage and are looking to back up that storage to a public cloud service. The company also offers the ability to back up data that already resides in the cloud.

The company’s cloud backup services for enterprises support multi-cloud and hybrid cloud environments.

Built-in de-duplication capabilities help organizations keep their backup costs as low as possible, and centralized management and automation capabilities minimize total cost of ownership.

Advanced VMware integration makes it very easy to back up virtualized environments.

A free trial is available for some online backup products.

IBM Cloud Backup offers multi-platform support that includes more than 200 operating systems, platforms and applications.

Global data centers allow IBM to serve customers anywhere in the world, and customers have the option to select which data center(s) they want to use.

Advanced automation capabilities and a Web-based GUI make the system very easy to manage.

The online backup service allows enterprises to restore to a known point in time, which is helpful when recovering from cyberattacks, ransomware or data deletion events.

Rubrik offers a complete enterprise data management platform that can run on premises or in the cloud. It offers services that are very easy to use but offer near-instant access. It reports that customers have reduced backup costs by as much as 50 percent while spending no more than two to three minutes per day on backup activities. Its customers include Expedia, Cisco, the Department of Defense, UC San Diego, and many other large organizations.

Rubrik Cloud Data Management offers cloud backup services for enterprises that are integrated with archive, search, analytics, compliance and copy data management capabilities.

Enterprises can get the platform up and running in less than an hour, and the company promises near-zero recovery time objectives and instant search results.

Self-service capabilities make the platform very easy to use.

It supports multiple physical, virtual and cloud environments, including AWS, Azure, Google Cloud, Oracle Cloud and Office 365.

As a leading cloud data management vendor, Veeam has earned numerous awards and industry accolades. It has a lengthy list of industry partners and supports all the major platforms. It has more than 343,000 customers around the world, including Royal Caribbean Cruises, Telecom Italia, the Vancouver Canucks and many others. It offers multiple online backup products, including Veeam Availability Suite, Veeam Backup and Replication and Veeam Backup Essentials.

Enterprises can choose to use only Veeam’s Backup and Replication services, or the full Availability Platform that includes orchestration, monitoring, analytics, risk mitigation and more.

Veeam supports multiple physical, virtual and cloud environments, including backing up data stored in SaaS applications.

The platform is both simple to use and very flexible.

Veeam promises excellent reliability.

As a leading provider of availability services with more than 25 years of experience, Veritas has an impressive roster of customers that includes the world’s largest financial institutions, largest telcos, largest investment banks and largest healthcare organizations. It also has partnerships with industry leaders like AWS, Azure, Google Cloud, IBM, Pure Storage, HPE and others. Its long list of availability and data protection products includes NetBackup, CloudPoint, SaaS Backup and others.

Veritas offers a variety of backup products that you can match to your particular needs.

The company’s products support multi-cloud and SaaS environments.

Simplified management and automation capabilities reduce staff time and TCO.

Some products include automatic classification and deletion of personally identifiable information.


Cloud Backup Services for Enterprise

Key Differentiators


·      Acronis Backup

·      Acronis Backup Cloud

·      Support for physical, virtual, cloud and mobile environments

·      Fast setup and fast recovery

·      Machine learning-based ransomware protection

·      Blockchain-based security features


·      Arcserve UDP Cloud Hybrid

·      Arcserve UDP Cloud Direct

·      Arcserve UDP Cloud Archiving

·      More than three decades of experience

·      Support for cloud, physical, and virtual environments running Windows and Linux

·      Automated disaster recovery and application-level recovery testing

·      Failover to Arcserve Cloud, Azure, AWS, or a private cloud



·      Fast, low-cost backup for PCs

·      Ransomware protection

·      Support for single sign-on

·      Free hard drive restore


·      Cohesity DataProtect

·      Cohesity DataPlatform

·      Simplified user interface

·      Fast restores and fast search

·      Policy-based automation


Commvault Software as a Service

·      Data management capabilities

·      Extensive ecosystem

·      Flexible service plans

·      Fast setup

Dell EMC

·      Hybrid Cloud Backup

·      In-Cloud Backup

·      Cloud Snapshot Manager

·      Multi-cloud and hybrid cloud support

·      Low TCO

·      Advanced VMware support

·      Free trial available


IBM Cloud Backup

·      Multi-platform support

·      Global data centers

·      Ease of use

·      Recover to a known point in time


Rubrick Cloud Data Management

·      Backup integrated with other data management capabilities

·      Fast setup, search and recovery

·      Self-service

·      Support for multiple physical, virtual and cloud environments


·      Veeam Availability Suite

·      Veeam Backup and Replication

·      Veeam Backup Essentials

·      Backup only and full data management options

·      Support for multiple physical, virtual and cloud environments, including SaaS

·      Simple and flexible

·      Very reliable


·      NetBackup

·      CloudPoint

·      SaaS Backup

·      Multiple backup products available

·      Support for multi-cloud and SaaS

·      Simplified management and automation

·      Automated deletion of PII

Mobility Takes Corporate Wellness Programs From Perk To Pertinent

Doctors aren’t the only ones who have a stake in keeping people healthy. Employers do as well. People are the core of any company, so when chronic sickness slows employees down, it also slows down business. Fortunately, most companies already sponsor corporate wellness programs designed to reduce the cost of illness, from both health expenses and productivity losses. But traditional wellness programs are narrow in focus, offering discounted gym memberships, smoking cessation aids and other benefits that only appeal to certain individuals.

One-size-fits-all wellness programs don’t work when employees come in all shapes and sizes and live very different lifestyles. A gym membership, for example, might not mean much to a mother of three who doesn’t have time to drive across town for a workout. Nor would it benefit an older employee with chronic pain that makes traditional exercise impossible. And while a smoking cessation program might help some employees reduce their risk of developing heart disease and lung cancer, it won’t help diabetic nonsmokers manage their blood sugar levels and reduce the risk of blindness or stroke. That’s why forward-thinking business leaders are migrating away from the mindset that a singular application, device or wellness program could create a healthier workforce. Instead, they’re investing in robust corporate wellness programs that take a holistic and personalized approach to keeping individuals healthy, using the mobile technology employees already know and love.

Why Employee Wellness Is a Business Priority

No one is immune to the occasional cold, flu or stomach virus. However, according to the Centers for Disease Control, the most common and costly health problems, such as heart disease, stroke, cancer, diabetes, obesity, and arthritis, are also the most preventable. Yet, half of all adults have one or more of these chronic conditions. This isn’t just a problem for workers; it’s also a wake-up call for their employers. In a 2014 report, The Milken Institute estimates that if current trends continue, the cost of chronic disease will reach just shy of 20 percent of GDP by 2023. The good news is that this figure could be reduced by making reasonable improvements to prevent and manage chronic disease.

Business leaders understand the simple math behind employee wellness: sick workers cost more and accomplish less than their healthier counterparts. But how can employers make wellness programs relevant and useful to their diverse workforce? Just as importantly, how can they measure the effectiveness of these programs, not just in employee participation, but in lasting behavioral changes across the organization? By investing in mobile health solutions that fit seamlessly into employees’ devices, employers can track useful health data, notify their employees about preventative measures and inform medical professionals in the event of illness.

Mobile Technology is Redefining Wellness Programs from Samsung Business USA

Mobility in Corporate Wellness Programs

Wellness programs have a difficult goal: to change participants’ behavior. Helping people make sustainable lifestyle changes requires more than one program, app or device. It’s a complex and ongoing process that includes personalized education and awareness, goal setting, data collection, meaningful incentives and regular feedback. To achieve better outcomes and lower system costs, employers need to collect accurate and consistent biometric data. This information helps individuals with goal setting and helps healthcare providers easily identify risk factors for chronic disease.

Mobile health solutions (mHealth) enable organizations to build best-in-class wellness programs that collect and deliver information directly to workers’ own devices. This means that programs can be customized based on each person’s needs, preferences, health conditions or demographics. Individuals can utilize the programs when and where it’s convenient for them, and they can utilize wearable sensors to view their progress on mobile apps. Additionally, each person or group can set goals and track progress, and individuals can receive feedback via their chosen platform. The only downside to many existing mHealth apps and wearables is that interconnectivity can be difficult. All the data from different units must come together into a holistic record of each individual’s health. mHealth platforms solve this problem by supporting and integrating data from a wide variety of devices. A unified platform approach also allows for variations over time. A company can add apps and solutions onto the existing platform without having to purchase a new solution suite.

Mobile device manufacturers have been on the forefront of this platform approach and are building new sensor capabilities into their smartphones and wearables. For example, Samsung Galaxy smartphones pair with wearable devices such as smart watches that monitor your heart rate, steps and sleep quality. Samsung also offers S Health, a platform that enables users to collect and share fitness and biometric data.

Want to learn more about building a robust corporate wellness program with mobile devices? Read the white paper.

Enterprise Search, The Next Big Battleground?

SAN FRANCISCO – To hear Google tell it, the person doing a search on a home PC is “the same guy” who uses search in the enterprise. Microsoft says that may be true, but that doesn’t mean they have the same needs.

In a panel discussion here at the Gilbane content management conference, officials from Google and Microsoft had a cordial debate over how the two companies address the enterprise search market. Jared Spatraro, group product manager for enterprise search at Microsoft, said there were three main areas of search: commodity, high end specialized services and mid-market “true enterprise” services. He said Microsoft plays in and continues to invest in all three areas.

Spatraro acknowledged the broad reach of Google  as a consumer brand and said the search giant’s ambition to organize all the world’s information was “a fantastic goal.”

However, he then went on to say that Microsoft  thinks organization is just a starting point. “We’re focused on what people are going to do with that information,” said Spatraro. He compared Google’s approach to applying search as a solution to using nails to solve every problem because the only tool you have is a hammer.

Nitin Mangtani, a lead product manager for Google Search Appliance, was quick to respond. “We understand enterprise search is different,” said Mangtani. He noted that most of the people working in his group previously worked at enterprise software companies. Mangtani said Google has over 7,000 customers (including such blue chips as Boeing, Honeywell and Intel) for its Google Mini Search Appliance, a $1,995 hardware software combination.

For enterprise customers, Mangtani stressed Google’s ability to handle both structured and unstructured information.

“Whether the information is in an Oracle database, a wiki or an SAP server, we give you one unified search interface to all your information,” said Mangtani. “We’re a neutral vendor and we build a security structure …. that gives you fine grain control. If a user doesn’t have access, we don’t even show the link because we think that’s a violation.” He said some competitive products will allow unauthorized users to see a link.

Both Oracle and SAP offer their own solutions for enterprise customers. SAP plans to release an as yet unnamed enterprise search service for its customers later this year.

One distinctive aspect of what SAP has planned is that the service ties into a user’s security and profile settings and provides different results depending on the user. For example, a search on a manager’s name will show results that include the people he reports to and those that report to him with quick access to items such as performance reviews.

“There will always be a market for niche applications,” Mangtani told chúng tôi in an interview after his session.

Spatraro said enterprise IT buyers will become more interested in search “but not as a standalone, but as part of a whole infrastructure.” Noting Microsoft has over 400 million users of its Office products and more for Windows, Spatraro said Microsoft can appeal to those customers in a different way than Google with it’s well-known Internet brand.

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